Is familiar with UX research practices and tools, both quantitative and qualitative, and can independently identify the best approach for different contexts.
Has strong experience in planning and delivering user research initiatives, including but not limited to surveys, interviews, diary and ethnographic studies, usability testing and analytics.
Can build strong relationships across teams and functions, and is able to effectively articulate research insights for a variety of audiences in order to drive value for customers.
Practices self-development by taking ownership of growth, engaging in regular feedback, and remaining curious and keen to learn.
Is able to ask effective questions and collect facts from multiple sources in order to solve problems, and to manage day-to-day issues independently.
Experiments with new ideas and looks for opportunities to challenge the status quo.
Communicates clearly and effectively, and participates actively in team presentations.
Is approachable, collaborative and able to develop positive working relationship within the team.