As the Product Designer (UX/UI), you will support key organizational objectives and have key responsibilities such as:

• Own the end-to-end user experience for Relay, translating product goals and customer needs into intuitive workflows, prototypes, and implementation-ready digital product designs that deliver exceptional customer experiences. 
• Partner closely with Product Management and Software teams throughout refinement, development, implementation, and design reviews to ensure design intent is effectively translated into high-quality product experiences. 
• Establish and evolve scalable design systems, reusable UI components, interaction patterns, UX writing standards, and accessibility best practices that improve consistency across Luminultra's digital products.
• Lead customer onboarding and experience improvements by owning Userflow experiences, in-product guidance, and leveraging user feedback, usability testing, and product insights to continuously enhance adoption and usability. 
• Design and maintain customer-facing documentation and product labels, improving information architecture, layout, imagery, HTML, and written content to make complex technical information clear, accessible, and easy to use. 
• Collaborate with cross-functional teams, including Marketing, Quality, Compliance, Operations, and technical experts, to ensure product documentation, labels, and user-facing materials are accurate, consistent, and aligned with business requirements. 
• Contribute to the evolution of Luminultra's digital product portfolio, including Relay, Bugcount Analyzer, Guardian interfaces, customer-facing Power BI reports, and future digital and physical product experiences. 
• Balance customer needs, design quality, technical constraints, and business priorities while documenting product design knowledge, standards, and best practices that support scalable product development.
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