WHO ARE WE:

Caraway is a home goods brand on a mission to craft well-designed, non-toxic home goods that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, free of toxic chemicals, that are better for you, your family, and the planet. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process releases less CO2 into the environment than traditional non-stick coatings and we engage in sustainable packaging practices, free of single-use plastics and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better - for you and the planet - in every step of the process.
Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, The Container Store, Costco, Zola, and many more.
We’ve amassed over 85,000+ five-star reviews from happy customers and hundreds of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, and CNN.
Caraway is a fully-remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply!

WHO YOU ARE:

You have a technical background in mechanical, hardware, or systems engineering who has hands-on experience with consumer products (home & kitchen a plus). You seamlessly leverage your experience to guide industrial design, suppliers, and internal product development, and are also looking for exposure to marketing, merchandising, operations, and more. This development process requires adaptability and flexibility as we continue to expand the product offerings into new categories with a small team. You are an expert at prioritizing and organizing your work allowing you to fulfill the multi-faceted activities required to bring multiple products to market simultaneously.
To be successful in this role, you must be a hands-on executor, a strong creative problem solver, and thrive working both autonomously and collaboratively. You’ll be proficient in data analysis and can confidently and accurately draw and explain concise conclusions. You are skilled and comfortable liaising with external vendors, suppliers, and manufacturers as well as internal stakeholders.

Responsibilities:

• Own product improvement initiatives encompassing research, test plan development, qualifications, validations, costing, implementation strategy, and more to properly test, validate, and incorporate advancements to core products.
• Work with operations and CX to determine cut-in dates and lot tracking to validate product improvements in the field
• Conduct detailed technical assessments for existing and new product development, including outlining tests and experiments for suppliers, data analysis based on test results, providing alternative solutions to technical issues, etc.
• Write detailed technical specifications and quotation packages for suppliers, including technical overviews, cosmetic and quality requirements, product requirements, and other details
• Meet with design firms and internal stakeholders to discuss products in development and provide feedback on design and concept direction with regards to pricing concerns and feature set requirements.
• Work hand-in-hand with the Caraway Product, CX, and Operations teams to establish priorities, collect customer data for top quality issue drivers, communicate with factories to resolve quality issues, and establish new guidelines for quality control.
• Be able to conduct tests on product samples in order to assess performance and associated customer impacts. Communicate improvements and action plans to suppliers.
• Own end-to-end new product development, from market & product research, competitive analysis, timeline development, design, sourcing, costing and packaging, and pricing from ideation through launch.

KNOWLEDGE, SKILLS, AND ABILITIES:

• 5+ years of experience in a mechanical, systems, or hardware engineering role. Experience in consumer products, particularly small home appliances, is a plus.
• Experience working with overseas manufacturers for new product development with hands-on exposure in factory environments strongly preferred.
• Strong knowledge of manufacturing processes.
• Ability to participate in weekly evening calls between 8 PM EST - 11 PM EST
• Be able to assess, dissect, and draw concise conclusions from large data sets. Use data to guide decision making and drive discussions with suppliers
• Knowledge of prototyping processes and options. Has exposure to refining designs and iterating on prototypes through hands-on work. Can use CAD efficiently, but does not need to be an expert.
• Superior organizational skills and ability to prioritize workload autonomously
• A love of details with strong aesthetic sensibility and an eye for design. Desire to always move fast while balancing speed versus expected deliverables.
• Strong written and verbal communication skills. Able to disseminate information in a clear and concise manner for internal and external audiences.
  The anticipated base salary range for this role is $110,000 - $135,000 - Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

• Own product improvement initiatives encompassing research, test plan development, qualifications, validations, costing, implementation strategy, and more to properly test, validate, and incorporate advancements to core products.
• Work with operations and CX to determine cut-in dates and lot tracking to validate product improvements in the field
• Conduct detailed technical assessments for existing and new product development, including outlining tests and experiments for suppliers, data analysis based on test results, providing alternative solutions to technical issues, etc.
• Write detailed technical specifications and quotation packages for suppliers, including technical overviews, cosmetic and quality requirements, product requirements, and other details
• Meet with design firms and internal stakeholders to discuss products in development and provide feedback on design and concept direction with regards to pricing concerns and feature set requirements.
• Work hand-in-hand with the Caraway Product, CX, and Operations teams to establish priorities, collect customer data for top quality issue drivers, communicate with factories to resolve quality issues, and establish new guidelines for quality control.
• Be able to conduct tests on product samples in order to assess performance and associated customer impacts. Communicate improvements and action plans to suppliers.
• Own end-to-end new product development, from market & product research, competitive analysis, timeline development, design, sourcing, costing and packaging, and pricing from ideation through launch