Product Development Senior Manager- Credit Card Apply & Onboarding at Wells Fargo
Wilmington, Delaware, USA -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

279000.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Economics, Leadership, Teams, Trello, Collaboration, Jira, Agile Methodologies, Communication Skills, Asana, Conflict, Product Management, Training

Industry

Information Technology/IT

Description

The Credit Card Apply & Onboarding Product Development Senior Manager plays a pivotal role in delivering high-quality products in fast-paced, iterative cycles. The candidate will be responsible for a significant share of the originations journey including Apply, Decision and Onboarding across multiple Credit Card business verticals and customer channels. This position demands a blend of product acumen, people management skills, and a deep understanding of agile principles.
For those passionate about credit cards, technology, teamwork, and transformative leadership, this role offers a rewarding and challenging career path at the heart of modern product development.

Key Responsibilities

  • Oversee development and execution of Apply and Onboarding epics and features working in partnership with stakeholders including business, risk, digital, testing, legal and compliance.
  • Recruit, mentor, and nurture a high-performing agile Apply & Onboarding product development team.
  • Promote a culture of continuous learning, collaboration, and accountability.
  • Conduct regular 1:1 meetings and professional development planning.
  • Identify and address skill gaps within the team, including identification of appropriate training or coaching.
  • Oversee agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives.
  • Coach teams in adopting best practices for continuous delivery and improvement.
  • Remove impediments and resolve conflicts that hinder team progress, escalate promptly as necessary.
  • Collaborate with product owners to refine and prioritize product backlogs, ensuring inputs are clear, actionable, and aligned with business strategy.
  • Oversee the execution of product development from ideation to testing, ensuring deadlines are met and quality standards upheld.
  • Champion customer-centric thinking, encouraging teams to seek feedback, iterate rapidly, and deliver meaningful value.
  • Work with Product Development leader to manage resource allocation and capacity planning.
  • Develop strong relationships with internal and external stakeholders.
  • Facilitate effective communication between technical and non-technical teams to align expectations and goals.
  • Prepare and present regular reports to leadership on team achievements, challenges, and areas for growth.
  • Identify project risks proactively and implement mitigation strategies.
  • Foster a culture of transparency where challenges are surfaced and addressed quickly.
  • Lead root-cause analysis sessions to learn from setbacks and prevent recurrence
  • Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics.
  • Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Required Qualifications:

  • 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience
  • Bachelor’s degree in Engineering, Business, Economics or a related field
  • Experience in product development, software engineering, or related roles

Desired Qualifications:

  • Demonstrated expertise in agile methodologies.
  • Strong interpersonal and communication skills; ability to motivate, coach, and resolve conflict within teams.
  • Proven track record of delivering complex products on time and within budget.
  • Ability to manage multiple priorities in a dynamic, fast-paced environment.
  • Excellent analytical and problem-solving abilities.
  • Familiarity with agile project management tools such as Jira, Trello, or Asana.
  • Experience collaborating with cross-functional teams and managing stakeholder relationships.
  • Strong understanding of software development lifecycle (SDLC) and product management principles.
  • Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
  • Demonstrated track record of effective influencing and collaboration at all levels
  • Exceptional problem solving abilities
  • Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
  • Excellent written and oral communication skills with ability to clearly communicate results
  • Advanced degree preferred

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Responsibilities
  • Oversee development and execution of Apply and Onboarding epics and features working in partnership with stakeholders including business, risk, digital, testing, legal and compliance.
  • Recruit, mentor, and nurture a high-performing agile Apply & Onboarding product development team.
  • Promote a culture of continuous learning, collaboration, and accountability.
  • Conduct regular 1:1 meetings and professional development planning.
  • Identify and address skill gaps within the team, including identification of appropriate training or coaching.
  • Oversee agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives.
  • Coach teams in adopting best practices for continuous delivery and improvement.
  • Remove impediments and resolve conflicts that hinder team progress, escalate promptly as necessary.
  • Collaborate with product owners to refine and prioritize product backlogs, ensuring inputs are clear, actionable, and aligned with business strategy.
  • Oversee the execution of product development from ideation to testing, ensuring deadlines are met and quality standards upheld.
  • Champion customer-centric thinking, encouraging teams to seek feedback, iterate rapidly, and deliver meaningful value.
  • Work with Product Development leader to manage resource allocation and capacity planning.
  • Develop strong relationships with internal and external stakeholders.
  • Facilitate effective communication between technical and non-technical teams to align expectations and goals.
  • Prepare and present regular reports to leadership on team achievements, challenges, and areas for growth.
  • Identify project risks proactively and implement mitigation strategies.
  • Foster a culture of transparency where challenges are surfaced and addressed quickly.
  • Lead root-cause analysis sessions to learn from setbacks and prevent recurrence
  • Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics.
  • Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answe
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