The Credit Card Apply & Onboarding Product Development Senior Manager plays a pivotal role in delivering high-quality products in fast-paced, iterative cycles. The candidate will be responsible for a significant share of the originations journey including Apply, Decision and Onboarding across multiple Credit Card business verticals and customer channels. This position demands a blend of product acumen, people management skills, and a deep understanding of agile principles.
For those passionate about credit cards, technology, teamwork, and transformative leadership, this role offers a rewarding and challenging career path at the heart of modern product development.
Key Responsibilities
- Oversee development and execution of Apply and Onboarding epics and features working in partnership with stakeholders including business, risk, digital, testing, legal and compliance.
- Recruit, mentor, and nurture a high-performing agile Apply & Onboarding product development team.
- Promote a culture of continuous learning, collaboration, and accountability.
- Conduct regular 1:1 meetings and professional development planning.
- Identify and address skill gaps within the team, including identification of appropriate training or coaching.
- Oversee agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives.
- Coach teams in adopting best practices for continuous delivery and improvement.
- Remove impediments and resolve conflicts that hinder team progress, escalate promptly as necessary.
- Collaborate with product owners to refine and prioritize product backlogs, ensuring inputs are clear, actionable, and aligned with business strategy.
- Oversee the execution of product development from ideation to testing, ensuring deadlines are met and quality standards upheld.
- Champion customer-centric thinking, encouraging teams to seek feedback, iterate rapidly, and deliver meaningful value.
- Work with Product Development leader to manage resource allocation and capacity planning.
- Develop strong relationships with internal and external stakeholders.
- Facilitate effective communication between technical and non-technical teams to align expectations and goals.
- Prepare and present regular reports to leadership on team achievements, challenges, and areas for growth.
- Identify project risks proactively and implement mitigation strategies.
- Foster a culture of transparency where challenges are surfaced and addressed quickly.
- Lead root-cause analysis sessions to learn from setbacks and prevent recurrence
- Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics.
- Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
Required Qualifications:
- 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience
- Bachelor’s degree in Engineering, Business, Economics or a related field
- Experience in product development, software engineering, or related roles
Desired Qualifications:
- Demonstrated expertise in agile methodologies.
- Strong interpersonal and communication skills; ability to motivate, coach, and resolve conflict within teams.
- Proven track record of delivering complex products on time and within budget.
- Ability to manage multiple priorities in a dynamic, fast-paced environment.
- Excellent analytical and problem-solving abilities.
- Familiarity with agile project management tools such as Jira, Trello, or Asana.
- Experience collaborating with cross-functional teams and managing stakeholder relationships.
- Strong understanding of software development lifecycle (SDLC) and product management principles.
- Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
- Demonstrated track record of effective influencing and collaboration at all levels
- Exceptional problem solving abilities
- Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
- Excellent written and oral communication skills with ability to clearly communicate results
- Advanced degree preferred
APPLICANTS WITH DISABILITIES
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:
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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process