Product Director (AI Adoption) at Multiverse
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

0.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Analytics, Competitive Advantage, Collaborative Leadership, Metrics, Strategic Vision

Industry

Marketing/Advertising/Sales

Description

Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.
But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.

ABOUT THE OPPORTUNITY

We’re seeking an exceptional leader to develop, launch and scale our groundbreaking AI Adoption platform. You will be reporting directly into the Founder & CEO of Multiverse. This role represents a unique opportunity to build a new product from the ground up, blending a mix of software and services to deliver customer ROI at scale. The role would suit a highly customer-centric and product-focused leader who has previously brought a new software product to market, ideally as a founder or core member of an early-stage start-up team.
Multiverse’s established UK apprenticeship business has over 1500 customers and is rapidly growing. In parallel, we can see clear demand from our customers and partners for a non-apprenticeship product, which drives AI tool adoption. Despite massive investments in Microsoft 365 Copilot and other enterprise AI solutions, adoption rates remain frustratingly low, with our US data showing only 42% of AI licenses are actively used with $4.5M wasted per 1,000 employees on underutilized SaaS tools.

This is a rare opportunity to:

  • Lead a category-defining product with proven initial traction into a greenfield UK market
  • Solve a massive enterprise pain point that affects every major global company
  • Build something from scratch while leveraging proven playbooks and IP
  • Shape the future of work in the AI era.

REQUIRED EXPERIENCE

  • Proven track record launching new products or entering new markets
  • Deep experience in developing products with technical teams
  • Deep experience in B2B sales to C-Suite decision makers
  • Strong understanding of AI/ML landscape and enterprise adoption challenges
  • Experience in hiring and scaling product and commercial teams

PREFERRED EXPERIENCE

  • Background in workforce transformation or workforce technology
  • Experience with ISV partnership ecosystems

SKILLS & ATTRIBUTES

  • Strategic Vision: Ability to see around corners and build long-term competitive advantage
  • Execution Excellence: Track record of delivering results in fast-moving environments
  • Customer Obsession: Deep empathy for customer challenges and outcomes
  • Data-Driven: Comfortable with metrics, analytics, and ROI-focused selling
  • Collaborative Leadership: Experience working across global, cross-functional teams
  • Market Intelligence: Deep network within UK enterprise technology ecosystem
Responsibilities
  1. Product Strategy and Vision: Define the platform’s long-term vision, strategy, and roadmap, continually iterating on it to find established product market fit.
  2. Product Development and Launch: end-to-end ownership of the product lifecycle from concept to launch and iteration, creating a product that delights customers and delivers measured business impact.
  3. Customer / Partner Centricity and Engagement: Build relationships with customers and partners to maintain focus on their needs for continuous product evolution, including implementing development partner programmes.
  4. Team Recruitment and Leadership: Recruit, develop and scale a dedicated cross-functional team, fostering an agile, results-driven environment and collaboration with existing Multiverse teams.
  5. Scale to Deliver Sustainable Business Results: Expand to new customers and markets, maturing the product to deliver scaled customer adoption and business impact. Own the product’s P&L, including revenue and margin goals.
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