Product Director - Communication & Collaboration (F/M) at LumApps

Webster, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Strategy, Roadmap Execution, People Management, SaaS Product Management, AI Product Development, Stakeholder Management, Product Discovery, Data-Informed Decision Making, KPI and OKR Tracking, Customer Empathy, Go-To-Market Collaboration, Knowledge Management, Internal Communication Strategy, Agile Methodology, English Proficiency

Industry

Software Development

Description

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline. Our mission: To make people feel that they belong and have a purpose. To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to: 🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites, 🎯 Transform employees into real ambassadors of their company, 🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips, 🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences. With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation. If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now! *Team* LumApps is on a mission to make every employee feel connected, informed, and empowered to do their best work – whether they’re in an office, on the shop floor, in the field, or on the go. We are building the first AI Employee Hub, helping organizations communicate, collaborate, and automate work so teams can focus on what matters most. We are looking for an experienced Product Director to lead one of our product tribes, Communication & Collaboration (C&C), which is the core of the LumApps platform, focused on creating and distributing engaging content, knowledge management, and real-time collaboration features for thousands of customers and millions of users. This role is critical in shaping the vision and strategy for the tribe, driving roadmap execution, and ensuring delivery of customer and business value. You will be responsible for translating strategy into action, enabling your teams to excel, and ensuring we meet adoption, usage, and satisfaction goals. As Product Director, you’ll be both a strategist and an operator: defining and maintaining a clear roadmap, mentoring product managers, and representing the voice of our customers and buyer personas inside and outside the company. You will be the Product Lead of a dynamic tribe composed of 4 teams (CMS, Social, Play, Frontline Comms), directly managing 3–4 Product Managers. The teams are distributed across our main R&D hubs, Paris, Lyon, Sophia Antipolis, Zurich, and Krakow, making this a truly international and collaborative environment. Working closely with engineering, design, and other cross-functional partners, you will play a key role in driving alignment, empowering teams, and ensuring consistent delivery across locations. *Missions* Set the tribe strategy & portfolio: Define and maintain a strategic, data-informed tribe roadmap aligned to company objectives, customer needs, and market trends; make the “why” explicit and measurable. Drive execution across multiple teams: Ensure alignment of team-level roadmaps, sequence bets, manage interdependencies (within and across tribes), and deliver against commitments. Be the persona Subject Matter Expert & external voice: Act as the subject-matter expert for key buyer personas (e.g., Internal Communication and Corporate Communication managers); engage customers, prospects, and GTM teams with a compelling narrative. Champion discovery & validation: Institutionalize discovery, experimentation, and evidence-based decision-making (qual/quant research, product analytics, market signals). Lead and grow PM talent: Mentor and develop product managers; raise the bar on decision quality, prioritization, and backlog/roadmap hygiene. Own outcomes & transparency: Define, track, and communicate KPIs/OKRs for the domain (adoption, activation, engagement, satisfaction), and regularly share progress and trade-offs. Align stakeholders & resolve friction: Partner with Engineering, Design, Data, Sales, CS, Marketing, and PX; serve as the escalation point to resolve conflicts and keep delivery unblocked. Drive the Agentification of core Communication & Collaboration workflows: Focus on AI agents for content creation, real-time content scoring, and multi-style rewriting to amplify content quality and reach. We will measure you based on… Increased adoption and engagement of Communication & Collaboration use cases across the customer base. A clear, data-informed tribe roadmap that accelerates LumApps’ growth in the intranet and real-time communication areas. Strong cross-team and cross-functional collaboration, ensuring your tribe operates effectively, aligns with company priorities, and influences the wider product strategy. *Skills* Proven experience as a Product Director, Head of Product, or Senior Product Manager, leading multiple teams in a SaaS or technology-driven environment. A strong balance of strategic vision and execution ability, you can craft long-term direction but also ensure delivery. Demonstrated success in scaling product organizations, with multi-year experience managing PMs and influencing across functions. Deep customer empathy and ability to act as a trusted expert for buyer personas and customer needs. Excellent stakeholder management and communication skills, able to build alignment across diverse teams and priorities. A track record of driving measurable product adoption, usage, and satisfaction outcomes. Strong understanding of go-to-market collaboration with Sales, CS, and Marketing. Familiarity with modern product discovery frameworks (e.g., continuous discovery habits, dual-track agile). Experience and strong understanding of the Internal Communication, Knowledge Management, and Real-Time Collaboration domains and use cases in both desk and frontline scenarios, and the competitive landscape Professional proficiency in English (C1 or equivalent). AI feature launch & infrastructure expertise: Proven experience launching AI-powered features (e.g., Agents, LLM-based copilots, etc.) and a strong understanding of the underlying infrastructure required to scale them (e.g., RAG systems, Agent Hubs, and AI Trust & Governance models). Bonus Points Background in pricing and packaging strategy. Public speaking or thought leadership experience as a domain expert in your buyer persona’s field. French and/or German business fluency. 💡 Why You’ll Love Working at LumApps We’re proud to offer a work environment where people feel supported, valued, and empowered. Here’s a peek at what we offer: If based in France: 🏡 Hybrid work model – 2 days at the office, 3 days remote 🕒 RTT days – ~10 extra days off per year 💳 Meal vouchers (SWILE) + free snacks & coffee 🧘‍♀️ Yoga classes - Take a mindful break in our Paris office 👶 Supportive parental leave and family moments — yes, even a Christmas party for your kids ! 🛡️ Health insurance (ALAN) – 60% covered + full life & disability cover 🎉 Afterworks, team celebrations & seasonal parties 💻 Equipment of your choice 🗣️ French & English lessons, professional development & access to Leeto CSE If based in Switzerland: 🏡 Hybrid work model – 2 to 3 days at the office 🕒 25 days of annual leave 🛡️ Pension scheme plan with 3 options to choose from 🎉 Afterworks, team celebrations & seasonal parties If based in Poland: 📱 Phone & Home Internet costs reimbursement up to 80 PLN/month 🛡️ Private health care package with Luxmed – covered for you and partially for your partner / family 🧘‍♀️ Cafeteria benefits – monthly budget to cover sport cards or other purchases 💰 Creative Allowance – paid as 1000 PLN gross/month 💻 Home office set-up reimbursement up to 1000 PLN 🎉 26 days of annual leave/year and 2 Mental Health days off per year Benefits listed above are part of the compensation package for contract of employment. We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.

Responsibilities

Lead the Communication & Collaboration product tribe by defining the strategic roadmap and driving execution across four specialized teams. Focus on the 'agentification' of workflows using AI to improve content creation and distribution for millions of users.