Product Documentation Specialist at Novarad Corporation

Provo, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Writing, Product Documentation, Healthcare IT, Collaboration, User Acceptance Testing, Training Materials, Attention to Detail, Version Control, Workflow Validation, Demo Support, Communication Skills, Content Management Systems, Software Testing, Regulated Environments, Product Management, Engineering

Industry

Hospitals and Health Care

Description

Description The Product Documentation Specialist is responsible for creating, maintaining, and improving high-quality product documentation that supports product readiness, customer adoption, and internal enablement. This role partners closely with Product Management, Engineering, QA, Clinical, Sales, and Support teams to ensure documentation is accurate, usable, and aligned with real-world workflows. While documentation is the primary focus of the role, this position also supports related enablement activities such as demo readiness, testing support, and training materials to ensure products are well understood and successfully deployed. Key Responsibilities Own and maintain product documentation, including: User guides, admin/configuration guides, and quick reference materials Release notes and feature documentation Internal knowledge base and enablement content Translate complex technical and clinical workflows into clear, user-friendly documentation Ensure documentation is accurate, version-controlled, and kept current across product releases Collaborate with Product Management and Engineering to understand feature intent, limitations, and roadmap changes Support documentation needs for regulated environments, including traceability, review cycles, and controlled updates where applicable Demo & Enablement Support Assist with maintaining documentation-aligned demo workflows and scenarios Support internal teams with product explanations and walkthrough materials Testing & Validation Support Participate in user acceptance testing (UAT) and workflow validation to ensure documentation reflects actual product behavior Help capture feedback and documentation updates resulting from testing Training Support Contribute to training materials for internal teams and customers Assist with onboarding and product education sessions as needed Cross-Functional Collaboration Work closely with Product Management to align documentation with product strategy and releases Partner with Engineering and QA to validate product behavior and edge cases Support Sales, Clinical, and Support teams with clear, accurate product content Requirements Required Qualifications Bachelor’s degree or equivalent experience in technical writing, product documentation, healthcare IT, or a related field 2+ years relevant experience Strong written communication skills with demonstrated experience producing technical documentation Ability to understand software workflows and explain them clearly to diverse audiences Strong attention to detail and comfort working across multiple teams and priorities Preferred Qualifications Experience documenting software products in healthcare IT, medical imaging, or regulated environments Familiarity with documentation tools, content management systems, or knowledge bases Exposure to software testing concepts (UAT, validation, traceability) Experience supporting demos or training materials

Responsibilities

The Product Documentation Specialist is responsible for creating and maintaining high-quality product documentation while collaborating with various teams to ensure accuracy and usability. This role also supports enablement activities such as demo readiness and training materials.