Company Name: PBS Systems
Job Location: Calgary, AB
Job Type: Full-time, Permanent
No. of Openings: 2
Internal Job Title: Product Enablement Manager
Reports To: Product Marketing & Enablement Manager

QUALIFICATIONS:

• Post-secondary education, degree or diploma in Business, majoring in Accounting or Finance preferred
• 3+ years of previous accounts receivable/payable experience preferred, however a combination of education and experience may be considered
• Strong analytical and problem-solving skills
• Experience with various accounting software
• Ability to work both independently and in a collaborative team-oriented environment with strong attention to detail
• Self-directed with the ability to show initiative and take responsibility
• Proficient in MS Office (Excel, Word, and Outlook); intermediate to advanced knowledge of Excel is required
• Excellent client service skills and ability to handle high volumes and multiple priorities in a professional, courteous manner while meeting strict deadlines
• Positive and professional work ethics, which include: Collaboration, Accountability, Respect and Excellence.

THE ROLE:

PBS is looking to hire a Product Enablement Manager that will be an integral part of our growing team. As a Product Enablement Manager you will support the team with day-to-day administrative tasks, and ad-hoc requests. This position will be based in our Calgary head office and is not a remote work opportunity.

RESPONSIBILITIES:

• Assist with the development of comprehensive Product Launch Strategies for introducing new software features to customers which encompasses all activities from pre-launch to post-launch and outlines how to create awareness, generate interest, and drive adoption of the product
• Understand the Go-to-Market parameters, goals and outcomes associated with software features and regularly monitor roll out progress
• Equip internal teams with the necessary information and resources to effectively understand software functionality. Assist with the development of projects, resources, and campaigns.
• Understand internal PBS departments roles, responsibilities and capacity to ensure alignment and consistency in product training. This would require understanding the training process and capacity to adjust current processes to accommodate new talk tracks and functions
• Work closely with internal teams and provide insight into new development to ensure software direction will provide true value to customers and communicate information to relevant stakeholders
• Ability to objectively and effectively assess and react to changing business needs and requests
• Confidently convey the PBS culture through professional appearance, creating and maintaining genuine business relationships with the ability to perform under pressure.
• Build professional relationships with customers and internal stakeholders.
• Be available as a product expert (Achieved through PBS certification, knowledge of dealership structure and processes and understanding common issues the software can alleviate. New hires will be offered onsite time to gain a better understanding of the dealership)