Product Expert at CNX

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Development, Sales Collaboration, Product Marketing, Analytical Skills, Stakeholder Management, Data-Driven Decision Making, Communication Skills, Presentation Skills, Training, Continuous Improvement, Social Media Advertising, Performance Monitoring, Feedback Integration, Market Insights, Customer-Centric Solutions, Strategic Thinking

Industry

IT Services and IT Consulting

Description

Job Title: Product Expert Job Description The Vendor Product Expert is responsible for leading the development and optimization of products from concept to delivery, ensuring they meet client needs and business objectives. Working closely with Sales Teams, Product Marketing, Quality, and Training. The Vendor Product Expert ensures strategic & Tactical alignment, continuous feedback integration, and consistent performance improvement across programs and markets. Your Responsibilities: Collaborate with Sales Teams and Product Marketing to deliver optimized solutions and strategic feedback to clients. Establish and maintain trusted partnerships with PMM, internal stakeholders, and vendor partners through proactive engagement and corrective action planning. Create and manage structured feedback loops on product performance, program-specific, and market-specific insights to drive prioritization and improvement. Monitor key product performance indicators (penetration rate, adoption rate) and develop corrective action plans in collaboration with Operations Managers, Training, and Quality teams. Provide regular reporting on key product challenges, activation timelines, and cross-department collaboration outcomes. Proactively gather information on upcoming product changes, maintain communication with stakeholders, and ensure timely dissemination of updates. Conduct ad-hoc product reporting, activation planning, and participation in cross-vendor meetings to align on strategy and performance. Facilitate knowledge sharing through product roadshows, TL engagement, and scheduling of targeted training (including Monthly Knowledge Tests) to strengthen market and team expertise. Identify product, market, or knowledge-related performance trends, escalating issues when necessary and driving continuous improvement initiatives. Support the integration of product trends and insights into weekly and monthly business reviews (WBRs). Your Profile: For internal candidates: Minimum 36 months within the Social Media Sales account at TL level or higher. Bachelor’s degree required. Experienced in social media advertising with a background in product marketing and/or product ownership. Strong analytical mindset with the ability to identify trends, define strategies, and implement action plans. Proven ability to build collaborative, cross-functional relationships and influence at multiple levels. Advanced Excel proficiency and strong data-driven decision-making skills. Excellent communication, presentation, and stakeholder management skills in English. Passionate about building customer-centric solutions and empowering small businesses. Solution-oriented, detail-focused, and comfortable operating at both strategic and tactical levels. Location: GRC Athens - Ilia Iliou 51 Language Requirements: English Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Responsibilities

The Vendor Product Expert leads the development and optimization of products, ensuring they meet client needs and business objectives. This role involves collaboration with various teams to drive performance improvement and maintain strategic alignment.