Product Expert Engineer at Tomra

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical support, Data analysis, Problem-solving, Communication, Training, Engineering, Mechatronics, Mechanical engineering, Electrical engineering, Field service, System configuration, Technical documentation, Stakeholder management, Sustainability, Process improvement

Industry

Automation Machinery Manufacturing

Description

Company Description TOMRA is a global leader in recycling and circular economy solutions. Founded in 1972, we design and deliver technology that helps keep valuable materials in circulation and reduces waste worldwide. With over 5,500 employees globally and operations in 60+ markets, TOMRA is now entering a major growth phase in the UK ahead of the planned Deposit Return Scheme launch in 2027. This is a unique opportunity to join the UK organisation as it scales and help build the teams that will support the next generation of recycling infrastructure. Job Description We’re looking for an engineer who is curious, collaborative, and motivated by making a real impact. This is a greenfield opportunity within a global organisation, where you’ll join a growing and supportive team helping shape how our technology is used in the UK market. In this role, you’ll become a local technical expert for TOMRA’s Reverse Vending Machines (RVMs), working closely with customers, technicians, system users, and colleagues across Europe. You’ll play a key part in ensuring our solutions perform at their best—while contributing knowledge, ideas, and improvements as the organisation continues to grow. You’ll also act as an important link between TOMRA Collection UK and our global teams, working closely with colleagues at our Norway head office to share insights, support developments, and help local teams succeed. What you’ll be doing Acting as a technical specialist for our RVM products and systems Analysing and interpreting data from machines in the field, and sharing insights that help improve performance Supporting internal teams with technical guidance on machine capabilities and configuration options Serving as an escalation point for complex technical queries, working collaboratively to resolve issues Delivering clear, engaging training to technicians and service teams—ensuring confidence in both current and future products Proactively identifying and implementing performance improvements across our RVM portfolio Supporting the installation and smooth operational start‑up of new machines in the market Qualifications What we’re looking for We’re looking for someone who enjoys learning, solving problems, and working with others to make things better. You don’t need to tick every box—if this role excites you, we’d love to hear from you. You’ll thrive in this role if you bring: Solid technical foundations and a practical, problem‑solving mindset An interest in technology, sustainability, and making a positive environmental impact The ability to learn new systems and adapt in a fast‑moving environment Clear and confident communication skills, with both technical and non‑technical stakeholders Strong analytical skills and confidence working with data Experience contributing to product, system, or process improvements Hands‑on or field experience (preferred, but not essential) A degree in Engineering (Mechatronics, Mechanical, Electrical) or equivalent experience A safety‑first mindset and structured approach to work Professionalism, reliability, and pride in delivering quality outcomes Additional Information Why TOMRA? Join a global leader committed to innovation and sustainability. At TOMRA, you’ll have the opportunity to make a real impact and contribute to a better future. What do you get from joining TOMRA? Purpose‑driven work with real environmental impact A growing UK organisation at an exciting scale‑up stage Supportive, inclusive and collaborative culture Opportunities to learn, develop and broaden your experience A role where your contribution is visible and valued Competitive salary and comprehensive benefits package, including: Bonus Health insurance (with the option to add family) Employer pension Tenure Leave (can accrue more leave after from 5+ years of service) Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest. Deadline for applications is Sunday 10th May. TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Responsibilities

The Product Expert Engineer will act as a technical specialist for Reverse Vending Machines, analyzing field data to improve performance and providing technical guidance. They will also serve as an escalation point for complex issues and deliver training to service teams to ensure operational success.