Product Expert (Product and Systems Engineer) at Tomra

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Expertise, Data Analysis, Communication, Problem Solving, Product Development, Field Experience, Continuous Improvement, Safety Awareness, Adaptability, Environmental Awareness, Solution Driven, Reliability, Integrity, Professionalism, Team Collaboration, Training

Industry

Automation Machinery Manufacturing

Description

Company Description At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we’ve pushed boundaries globally and we’ll continue to drive greater resource responsibility throughout industries and society. TOMRA Collection is the inventor and the world’s leading manufacturer of reverse vending machines (RVMs) with over 82,000 installations worldwide. We are involved in container deposit schemes in Europe, North America and Australia collecting and recycling more than 50 billion containers a year. Our cloud-connected and digitally-enabled RVMs allow consumers to collect refunds on their bottles and containers. Never heard of an RVM? Check out our webpage for more information: www.tomra.com Job Description Are you looking for an exciting opportunity to build on your technical career? We are looking for a Team Member with a core background in engineering, who wants to join a Greenfields opportunity, which is a part of a global organisation, and be a part of a growing, dynamic team. The objective of this position is to be the local technical expert and follow up on TOMRA’s Reverse Vending Machines (RVM). You will be required to interface with our, customers, technicians and system users. The position will be one of the technical go to people, and a product specialist for our UK Service Team. This role will also support, with other Team Members, as a conduit between TOMRA Collection UK and TOMRA’s global team, with the head office being in Norway. What you’ll be doing: Be the technical expert on our products and systems Analyse and report on data gathered from RVMs installed in the market Provide technical input to the rest of organisation regarding the machine capabilities and different configuration options Act as the escalation point for technical requests regarding TOMRA’s various RVM’s and resolve technical issues that may arise Deliver full functional training to local Technicians and Service Team representatives to ensure that teams are well educated and have a comprehensive understanding of the products, including future developments Suggest and implement performance improving actions across our RVM portfolio Support the installation and operationalisation of our products Qualifications We are looking for a motivated individual who strives for continuous improvement. The successful candidate will be self-driven and eager to take ownership of this integral role within the business. TOMRA is on the precipice of substantial growth. This role offers the opportunity to advance your career in an exciting and unique industry. To be a successful Product Expert you will: Have proven technical capabilities An interest in emerging technology and environmentalism Ability to learn and adapt new concepts Solution and result driven Strong ability to communicate clearly with both internal and external stakeholders Strong data analysis capabilities Proven experience developing products or system improvements Previous hands on or field experience is preferred B.A. Engineering - Mechatronic, Mechanical, Electrical preferred or equivalent Demonstrates a prioritised approach to safety Thrive in a fast-paced environment Demonstrate professionalism, reliability, integrity and a sense of pride in what you do Additional Information Does this sound like you?! If so we would love to hear from you! Find out more about TOMRA at: www.TOMRA.com

Responsibilities

The Product Expert will serve as the local technical expert for TOMRA's Reverse Vending Machines (RVMs), interfacing with customers and technicians. Responsibilities include analyzing data from RVMs, providing technical input, resolving issues, and delivering training to the service team.