Product Genius -SBBMW at McKenna Motor Company Inc

Torrance, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

62782.84

Posted On

09 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Demonstration, Technical Communication, Computer Proficiency, Web Applications, Vehicle Technology Expertise, Client Relations, Brand Loyalty Building

Industry

Motor Vehicle Manufacturing

Description

Summary: * South Bay BMW is an equal opportunity employer and a drug-free workplace. Position: Product Specialist BMW Compensation: Hourly + Delivery Bonus About Us: Join the South Bay family! As part of the McKenna Motors Group, we are a family-owned enterprise with a rich history across 8 brands and 9 locations in Southern California. We're expanding and looking for passionate individuals to grow with us. We are more than just a business; we're a community that values teamwork and internal promotion. Perks: * Employee & Family Discounts on Volkswagen, Audi, BMW, Subaru, Porsche, Volvo, and MINI vehicles. * Comprehensive benefits including Medical, Dental, Vision, and 401k. * A competitive pay plan with both hourly and bonus delivery commissions. * A welcoming environment that promotes internal growth and training. Position Overview: As a Product Specialist BMW MINI Volvo Genius, you'll be a vital part of our customer experience team, providing expert knowledge and enthusiasm about our range of vehicles. Your role is to energize and inform customers, guiding them through the unique features and technologies of BMW, MINI, and Volvo vehicles. This position is pivotal in creating memorable customer experiences through exceptional service and product expertise. Responsibilities: * Greet and guide showroom clients, providing detailed information and advice on vehicle features and benefits. * Demonstrate expertise in all vehicle systems and technology, assisting customers with their queries and needs. * Deliver an outstanding customer experience, ensuring satisfaction and building brand loyalty. * Keep up-to-date with product knowledge, technological advancements, and industry trends. * Coordinate and conduct exceptional vehicle delivery experiences, including off-site deliveries. Success Metrics: * High customer satisfaction and delivery scores. * Meeting or exceeding delivery and service targets. Requirements: * A passion for providing excellent customer service. * Strong proficiency in various computer and web applications. * Ability to communicate complex technology in easily understandable terms. * Valid in-state driver’s license and a clean driving record. * High School diploma or equivalent and eligibility for a California Occupational Sales License. Career Growth: Successful Product Specialists can look forward to opportunities for career advancement, including managerial and specialist roles within the organization. Commitment to Equality: South Bay BMW is committed to a diverse and inclusive workplace and is an equal opportunity employer, maintaining a drug-free workplace. Join us at South Bay BMW and embark on a rewarding career path as a Product Specialist BMW MINI Volvo Genius, where your expertise and passion drive customer satisfaction and loyalty. Working Conditions: Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Will spend time out-doors, under varying climate conditions, showing vehicles to prospective customers and to drive vehicles in traffic during test drives. Evening, holiday and weekend work hours will be required. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirement, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (ie., emergencies, changes in personnel, work load, rush jobs, or technological developments). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. McKenna is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity PRIVACY NOTICE This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS from McKenna Motor Co., Inc. and All Related Entities (collectively, “we,” “us,” or “our”) applies solely to applicants and employees who reside in the State of California (“you” or ‘’your”). This notice is provided to you to comply with the California Consumer Privacy Act (“CCPA”) and is not to be interpreted in a way that violates any law. We reserve the right to amend this privacy notice. When we make changes to this privacy notice, we will notify you. Information We Collect As part of your application for employment or employment, we collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you (“personal information”). We collect the following categories of personal information from applicants and employees. All personal information below is collected as permitted or required by applicable law. Identifiers Real name, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, physical characteristics or description, Social Security number, driver's license number, signature, state identification card number, insurance policy number, passport number, or other similar identifiers Identifiers are collected during the application process and during employment to comply with state and federal verification and reporting requirements; for drug testing; to contact you; to conduct a pre-employment background check or background check if you change positions and the position is subject to an additional background check; and during employment to process payroll and for benefits eligibility or participation Medical Information Medical information, or health insurance information, information related to health or fitness benefit participation. Medical information is collected during the application process and during employment for drug testing; to assess fitness for a position; to review a request for a leave of absence or accommodation; and during employment for benefits eligibility or participation and for reporting and administering workers’ compensation claims Protected Classification Under California or Federal law Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, sexual orientation, veteran or military status, genetic information (including familial genetic information) Protected classification characteristics is collected during employment to comply with state and federal reporting requirements; age, sex, and marital status is collected during employment to comply with benefits eligibility or participation; medical condition or physical or mental disability (including pregnancy and related conditions) is collected during the application process and during employment to review a request for a leave of absence or accommodation and during employment for reporting and administering workers’ compensation claims; religion or creed is collected during the application process and during employment to review a request for an accommodation; veteran or military status is collected during employment to review a request for a leave of absence; protected classification characteristics may be collected during the application process and during employment to provide you with support and to respond to your inquiries, including investigating and addressing your concerns information (including familial genetic information) collected during employment to review a request for a leave of absence; protected classification characteristics may be collected during the application process and during employment to provide you with support and to respond to your inquiries, including investigating and addressing your concerns Commercial Information Bank account number or credit card number Commercial information is collected during employment if an employee chooses to participate in direct deposit and for expense reimbursement; credit history is collected during the application process and during employment if applying for certain positions Biometric Information Genetic, physiological, behavioral, and biological characteristics, fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data Fingerprint and/or retina scan is collected during employment to use the timekeeping system Internet or Other Similar Network Activity Browsing history and search history, activity or work on company computers Internet or network activity while using company property is collected during employment if the employee is being investigated for a violation of policies or by IT staff as part of review of security procedures and policy violations Geolocation Data Physical location or movements Geolocation is collected during employment while you are driving a company vehicle Sensory Data Audio, electronic, visual, thermal, olfactory, or similar information Sensory data in the form of video data is collected during the application process and during employment while you are in public areas or work areas on the company’s premises Employment Related Information Current or past job history and performance Employment related information is collected during the application process and during employment to assess qualifications for a position; current performance is collected during employment as part of performance review, discipline, evaluations and employment decisions Education Information Grades, transcripts Education information is collected during the application process and during employment to assess qualifications for a position. AVISO DE PRIVACIDAD Este AVISO DE PRIVACIDAD PARA LOS RESIDENTES DE CALIFORNIA de McKenna Motor Co., Inc. y cualquier entidad relacionada (colectivamente “nosotros” o “nuestro”) aplica únicamente para los solicitantes y empleados que residen en el Estado de California (“tú” o tuyo”). Este aviso se proporciona para cumplir con la Ley de Privacidad del Consumidor de California (“CCPA”) y no deberá interpretarse de tal manera que viole ninguna ley. Nos reservamos el derecho de enmendar este aviso de privacidad. Cuando hagamos cambios a este aviso de privacidad, nosotros se lo notificaremos. Información que Recolectamos Como parte de su solicitud de empleo, nosotros recolectamos información que lo identifica, se relaciona con usted, hace referencia a usted, es capaz de ser asociada con usted o podría razonablemente ser enlazada con usted, directa o indirectamente (“información personal”). Nosotros recolectamos las siguientes categorías de información personal de los solicitantes y empleados. Toda la información personal debajo se recolecta según lo permite o requiere la ley aplicable. Identificadores Nombre real, alias, dirección postal, número de teléfono, identificador personal único, identificador en línea, dirección de protocolo de internet, correo electrónico, nombre de la cuenta, características físicas o descripción, número de seguridad social, número de licencia de conducir, firma, número de la tarjeta de identificación del estado, número de póliza de seguro, número de pasaporte u otros identificadores similares Los identificadores se recolectan durante el proceso de solicitud y durante el empleo para cumplir con los requisitos de verificación y reporte estatales y federales; para pruebas de drogas; para contactarlo; para llevar a cabo una revisión de antecedentes previa al empleo o una revisión de antecedentes si cambia de puestos y el puesto está sujeto a una revisión adicional de antecedentes; y durante el empleo para procesar la nómina y para la elegibilidad o participación en los beneficios Identificación Médica Información médica o información del seguro de salud, información relacionada a la salud o condición física, participación en beneficios La información médica se recolecta durante el proceso de solicitud y durante el empleo para pruebas de drogas; para evaluar la aptitud para un puesto; para revisar una solicitud de permiso de ausencia o adaptación; y durante el empleo para la elegibilidad o participación en beneficios y para reportar y administrar los reclamos de compensación al trabajador Clasificación Protegida bajo la Ley Federal o de California Edad, raza, color, ascendencia, origen nacional, ciudadanía, religión o credo, estado civil, condición médica, discapacidad física o mental, sexo, género, identidad de género, expresión de género, embarazo, parto, lactancia o condiciones médicas relacionadas, orientación sexual, estatus de veterano o militar, información genética (incluida la información genética familiar) Las características protegidas de clasificación son recolectadas durante el empleo para cumplir con los requisitos de reporte estatales y federales; la edad, sexo y estado civil se recolectan durante el empleo para cumplir con la elegibilidad o participación en los beneficios; la información sobre condiciones médicas o discapacidad física o mental (inc. embarazo y condiciones relacionadas) se recolecta durante el proceso de solicitud y durante el empleo para revisar una solicitud de permiso de ausencia o adaptación o durante el empleo para reportar y administrar los reclamos de compensación al trabajador; la información sobre religión o credo se recolecta durante el proceso de solicitud y durante el empleo para revisar una solicitud de adaptación; el estatus de veterano o militar se recolecta durante el empleo para revisar una solicitud de permiso de ausencia; se pueden recolectar características protegidas de clasificación durante el proceso de solicitud y durante el empleo para proporcionarle apoyo y responder a sus preguntas, incluyendo investigar y abordar sus inquietudes Información Comercial Número de cuenta bancaria o número de tarjeta de crédito La información comercial se recolecta durante el empleo si un empleado elije participar en el depósito directo y para el reembolso de gastos; el historial de crédito se recolecta durante el proceso de solicitud y durante el empleo si se postula para ciertos puestos Información Biométrica Datos sobre genética, fisiológicos, de comportamiento y características biológicas, huellas dactilares, huellas faciales, huellas de voz, escaneo de iris o retina, pulsación de tecla, marcha u otros patrones físicos, y datos sobre el sueño, salud o ejercicio Un lector de huellas digitales y/o datos de barrido de la retina se recolecta durante el empleo para usar el sistema de conomentraje Actividad en internet u otra red similar Historial de navegación y de búsqueda, actividad o trabajo en las computadoras de la compañía. La actividad en internet o en red mientras usa la propiedad de la compañía se recolecta durante el empleo si un empleado está siendo investigado por una violación de las políticas o por el personal de IT como parte de una revisión de procedimientos de seguridad y violaciones de políticas Datos de geolocalización Ubicación física o movimientos La geolocalización se recolecta durante el empleo mientras conduce un vehículo de la compañía Datos sensoriales Información sobre audio, electrónica, visual, termal, olfatoria o similar Los datos sensoriales en forma de datos de video se recolectan durante el proceso de solicitud y durante el empleo cuando se encuentra en áreas públicas o áreas de trabajo en las instalaciones de la compañía Información relacionada al empleo Historial actual o pasado de empleo y desempeño La información relacionada con el empleo se recolecta durante el proceso de solicitud y durante el empleo para acceder a las cualificaciones para un puesto; el desempeño actual se recolecta durante el empleo como parte de la revisión del desempeño, la disciplina, evaluaciones y decisiones de empleo Información sobre educación Calificaciones, reportes finales de calificaciones La información sobre la educación se recolecta durante el proceso de solicitud y durante el empleo para evaluar las cualificaciones para un puesto Información de Contacto Si tiene cualquier pregunta o comentario con respecto a este aviso o a las formas en las que recolectamos y usamos su información personal, por favor no dude en contactar Recursos Humanos 562-345-7029.

Responsibilities

Act as a product expert to guide customers through the features and technologies of BMW, MINI, and Volvo vehicles. Coordinate and conduct high-quality vehicle delivery experiences to ensure customer satisfaction and brand loyalty.