SOME OF THE KEY RESPONSIBILITIES INCLUDE:

• Provide specialist and expert advice for IT/system projects and process improvements with the ability to make decisions.
• Identify and implement opportunities to improve business processes through systems improvements and rectify data issues.
• Ensure stakeholder needs are captured and delivered, inclusive of documentation of Business Requirements and User Acceptance Testing across a range of business products.
• Ensuring the delivery of work assignments on time and to expectations in terms of quality, deliverables and outcomes.
• Leading and supporting a project team to meet deadlines, budgets and priorities.
• Collaborating with internal stakeholders and colleagues – forming strong, collaborative relationships with multiple teams across departments.
• Assisting the business in prioritising system issues and recommending opportunities for system improvements.
• Provide assistance to system users within Business Taxes, including contribution to their training and ongoing support.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL DEMONSTRATE:

• Experience in the administration of NSW taxing legislation.
• Previous experience working on medium to large IT projects.
• A strong interest in opportunities to improve and deliver quality business processes across a range of products and services.
• Strong experience in User Acceptance Test planning, coordination and execution within an agile environment.
• Proficiency in using Microsoft Office (Excel, Word, PowerPoint), SharePoint and Teams.
• Exceptional organisational skills and the ability to meet deadlines while balancing competing needs.
• A methodical approach to planning and an eye for detail in documentation.
• Initiative and be a self-starter that takes accountability for their work and is comfortable making decisions within their own discretion to deliver results.
• Negotiating with and gaining support for change management from various stakeholders.