Product Lead - Mobility at Vodafone United States

Istanbul, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Customer Experience, Collaboration, Market Insight, Performance Tracking, Technical Analysis, Problem Solving, Data Driven Decision Making, Continuous Improvement, Interpersonal Skills, Communication Skills, Project Management, Mobility Products, B2B Services, Customer Loyalty, Digital Strategy

Industry

Telecommunications

Description

Align with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the overall strategy for the segment/squad; Act as accountable for shaping objectives and delivering the business value of mobility products & services in all digital VBU customer product platforms, closely working with mobility partner ecosystem on to be enabler for new services and technical capabilities, focusing on process development within squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers. Act as a strong voice to shape the desired customer journeys including a digital first mind-set; Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products; Track performance (financial, technical, CX ) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition; Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products Cooperate with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed; Analyze competitors' products and communicate competitive threats and opportunities to leadership and prepares product competition analysis; Continously follows up technological trends, competitors' products and communicates competitive threats and opportunities to leadership; BSc. degree in Business Administration, Industrial Engineering, Electrical/Electronics Engineering or similar field Experience (min 1 year) in product management of enterprise mobility domain products (tariffs, terminals, etc) Ability to lead continuous improvement initiatives to enhance business outcomes. Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams. Multi-task management Problem solving & data driven decision making Results-driven and delivery-focused Ability to manage / coordinate simultaneous projects, balance competing priorities with good judgment, proactively problem-solve, and meet deadline Not a perfect fit? Worried that you don't meet all the desired criteria exactly? If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

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Responsibilities

The Product Lead - Mobility is responsible for aligning product objectives with customer experience and delivering business value for mobility products. This role involves collaborating with various teams to enhance product offerings and track performance metrics.