Product Management Specialist at Telstra

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Cross-functional Team Collaboration, Digital Product Delivery, Feature Prioritization, User Testing, UX Sessions, User Stories, Acceptance Criteria, Product Backlog Maintenance, Acceptance Testing, Product Roadmaps, Forecasting, Commercial Strategy Alignment, Data Analysis, Agile Methodologies, AFL Knowledge

Industry

Telecommunications

Description

Employment Type Permanent Closing Date 15 Mar 2026 11:59pm Job Title Product Management Specialist Job Summary Job Description The Product Management Specialist will ensure the seamless delivery, ongoing improvement, and commercial success of these digital offerings, bringing together stakeholders (both internal and external) to deliver exceptional fan experiences and drive engagement amongst AFL fans. Operating within Telstra’s Sport Digital Mission, this role collaborates closely with external partners such as Genius Sports and Champion Data, as well as key stakeholders at the AFL. The Product Management Specialist will sit at the intersection of technology, sport, and fan engagement, championing the vision for AFL Fantasy and Tipping products, and ensuring they remain at the forefront of innovation, user experience, and commercial performance in the Australian sports digital landscape. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) What You’ll Do Engage with external vendors and internal teams to deliver world-class digital products. Prioritise feature development, coordinate user testing and UX sessions, review fan feedback, write user stories and acceptance criteria, and maintain product backlogs. Lead acceptance testing to ensure high-quality releases. Maintain robust product roadmaps, forecasts, and planning documents. Work alongside the AFL Fantasy & Tipping Product Lead to align product direction and priorities with commercial strategies and the broader strategic environment. Collaborate with commercial teams to organise prizing and sponsorship opportunities for the products. Partner with content and editorial teams to promote and showcase products across digital channels. Create presentations and coordinate production release activities. Assist the customer support team in resolving complex fan issues. This may include occasional after-hours assistance on weekends or evenings. Monitor product performance, analyse usage data, provide actionable insights, and communicate results to stakeholders. Essential Skills: Familiarity with AFL or other sporting codes, with a deep passion and understanding for fantasy sports. Demonstrated experience in stakeholder management and cross-functional team collaboration. Experience working with digital products; both websites and mobile applications. Ability to self-motivate and work independently, as well as part of a team Strong digital knowledge and a keen interest in evolving consumer behaviours across web and mobile platforms. Proven ability to drive change and deliver measurable improvements in customer experience. Problem-solving skills, with the ability to identify issues and recommend creative, structured solutions. At least 3 years’ practical experience in a related work environment, ideally within digital product management, sport, or media sectors Highly Desirable: Solid grasp of agile and iterative project methodologies, with experience in release planning, backlog management, and stakeholder communication. Tertiary degree in a relevant discipline such as Product Management, Media, Communications, IT, or UX is highly regarded. Ability to document requirements, write user stories, and define acceptance criteria for efficient and high-quality digital solution delivery. Understanding of customer engagement trends within the industry and awareness of commercial models driving market success, including competitor analysis. Key Relationships: Internal - Sports Digital Mission members, AFL Fantasy & Tipping Product Lead, Commercial, Legal External - Genius Sports, Champion Data and key AFL contacts within Product, Commercial, Content, Editorial and Marketing teams Diversity is more than a policy – it’s how we thrive We know diverse teams deliver better outcomes, and we’re committed to creating an environment where everyone feels safe, respected, and supported — regardless of gender, background, or ability. We strongly encourage women and gender-diverse people to apply and are happy to discuss flexible working arrangements or adjustments to the recruitment process. We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment. We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. disabilityandaccessibility@team.telstra.com. In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore. > Explore our teams https://www.telstra.com.au/careers/our-teams

Responsibilities

The specialist will ensure the successful delivery and improvement of digital offerings by coordinating with internal and external stakeholders to enhance fan experiences for AFL fans. Key tasks include managing feature development, coordinating testing, maintaining product roadmaps, and monitoring product performance through data analysis.