Product Manager, Agentic Support Experiences at Google

Mountain View, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

229000.0

Posted On

26 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Generative AI, Large Language Models, Cross-Functional Leadership, Customer-Centric Thinking, Investigative Skills, Technical Products, AI Solutions, Sales Support, Marketing, Collaboration, Problem Solving, Strategic Development, Industry Trends, Automation, Partnership Development

Industry

Software Development

Description

MINIMUM QUALIFICATIONS: * Bachelor's degree or equivalent practical experience. * 5 years of experience in product management or related technical role. * 2 years of experience taking technical products from conception to launch (e.g., ideation to execution, end-to-end, 0 to 1, etc). * Experience with the domain area of Generative AI or Large Language Models. PREFERRED QUALIFICATIONS: * Experience working in a cross-functional organization, and influencing senior executives. * Comfortable with ambiguity and changing priorities. * Excellent cross-functional leadership and customer-centric thinking to develop a robust, long-term strategy. * Excellent investigative skills with the ability to get to the big picture to drive prioritization. ABOUT THE JOB: At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day. In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development. One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users. Customer Engagement (CE) is a team within Ads focused on providing tools and products to enable Google to engage customers and help them succeed at scale. Our solutions cover marketing, sales, and support for the Ads business and also customer support for Google’s consumer ecosystem with many of those products serving more than one billion monthly users like YouTube, Play, Hardware, Photos, Maps, Search, and Gmail etc. CE is investing in Agentic AI solutions to automate the best of human sales and support services and make them available to all of our advertisers. Designing effective Agentic experiences is key to landing this transformative technology. Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale. The US base salary range for this full-time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google [https://careers.google.com/benefits/]. RESPONSIBILITIES: * Create AI-first customer-facing experiences that bring advertiser relevant CE solutions and combine them with Agentic capabilities. * Design AI and human-in-the-loop experiences that allows us to offer the best of AI and human services to our advertisers in a single experience. * Scale the experiences to cover Ads and Ads-adjacent products, bring a complete solution to the advertiser. * Develop early stage ideas including new tech, new use cases and new operating models that can drive future growth. * Develop partnerships across Google with key AI capability teams (DeepMind, Core, etc.) to understand their product roadmaps. Track industry trends and emerging technologies, identifying opportunities to leverage AI and automation for advertisers.

Responsibilities

The role involves creating AI-first customer-facing experiences and designing AI and human-in-the-loop experiences for advertisers. The Product Manager will also develop partnerships across Google to leverage AI and automation for advertisers.