YOUR MISSION

We are looking for a Product Manager to drive the development and optimization of our Broker Portal and Customer Portal. You will be responsible for improving broker and customer activation, engagement, and conversion. This role is perfect for someone who enjoys working in an agile startup environment and collaborating with cross-functional teams to deliver impactful solutions.

• Own the roadmap for the Broker Portal and Customer Portal, ensuring a frictionless user experience and business impact.
• Improve broker onboarding, activation, and engagement, making it easier for brokers to quote, bind, and manage policies.
• Optimize customer and broker self-service experiences, ensuring policy management is intuitive and efficient.
• Define, document, and prioritize features based on business impact, user feedback, and data insights.
• Collaborate closely with designers and developers to create, test, and iterate on new features and interfaces.
• Leverage user research, feedback from internal stakeholders and users, and behavioral analytics to refine user journeys and remove friction points.
• Document product requirements, user flows, and wireframes to clearly communicate needs to the development team.