Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.
Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks business insights using conversational intelligence.
We are in search of a dynamic product manager with experience in Business Intelligence tools. As a Product Manager, you will play a pivotal role in shaping the future of Calabrio’s Business Intelligence solutions. You will be responsible for defining the product vision, managing the product backlog, and collaborating with cross-functional teams to deliver innovative BI solutions that drive business value. The ideal candidate has proven expertise in AI-powered conversational intelligence solutions, and a deep understanding of the CX technology and competitive landscape. Proven familiarity with AI concepts, data reporting and analytics is crucial.

REQUIREMENTS

• 3+ years in Product Owner, Product Manager or Business Analyst role
• Experience with Agile & Scrum techniques and methodologies
• Experience working with B2B SaaS applications
• Experience working with Business Insights or Analytics

WHAT YOU’LL BE DOING (KEY RESPONSIBILITIES)

• Define product vision and strategy for Calabrio’s Business Insights offering. Accelerate transformation with AI.
• Backlog and roadmap management to drive high velocity releases with high quality
• Lead competitive analysis and be the subject leader for intelligence of the competitive offerings and marketspace.
• Collaborate with cross-functional teams, including engineering, UI/UX, and go-to-market (GTM) to translate product strategy into detailed requirements, prioritizing features and functionalities.
• Work with customers and partners, leveraging their feedback to refine products and influence positive outcomes.
• Be adept at translating high level strategic vision into detailed execution.

You’ve learned about what you’ll be doing, here’s what benefits you’ll be getting when you join Calabrio:

• Global team recognized for their passion for innovation.
• Innovative product culture and project exposure.
• Training and development from industry-leading experts.
• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement.
• We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $100,000 annually