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Product Manager at CO-WORKER TECHNOLOGY

Norrtälje kommun, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Digital Background, Retail, AI, Customer Support, Communication, Collaboration, Problem-Solving, Data-Informed Mindset, Agile Processes, Continuous Improvement, Customer Insights, Strategic Decisions, UX Collaboration, Success Metrics, Experimentation

Industry

Staffing and Recruiting

Description

What you’ll do: Shape the next-generation support experience, from discovery to delivery and iteration. Translate customer and business needs into clear product requirements and priorities. Collaborate with UX, engineering, analytics, and stakeholders to launch seamless digital experiences. Define, track, and optimize key success metrics like deflection rate, CSAT, and chat adoption. Use experimentation and customer insights to inform strategic decisions and product improvements. Who you are: Experienced Product Manager with a digital background, ideally in Retail, AI or customer support. Strong communicator and collaborator who thrives in cross-functional teams. Customer-focused problem-solver with a data-informed mindset and ability to prioritize impact. Comfortable with ambiguity, agile processes, and continuous improvement. Curious and proactive—always looking for smarter ways to serve customers and enhance the team’s ways of working.

Responsibilities

The Product Manager will shape the next-generation support experience and translate customer and business needs into product requirements. They will collaborate with various teams to launch digital experiences and optimize key success metrics.