- You are experienced in delivering customer centric solutions
- We are passionate about customer experience and delivering value.
- Together we work as a team who love to solve complex customer problems.
SEE YOURSELF IN OUR TEAM
As a Product Manager, your role is to develop compelling and sustainable customer propositions and manage the product lifecycle through a deep understanding of customer outcomes and needs and connecting them to business objectives .
As part of the PACE model, your day-to-day priorities will be shaped by the Product Owner, while your professional development—including coaching, training, and regular 1:1s—will be supported by the Chapter Lead. You’ll be responsible for identifying , analysing, interpreting, and documenting both functional and non-functional requirements to help deliver impactful, customer-focused solutions.
We’re interested in hearing from people who have experience:
- Working as a Product Manager or in a Business Analyst type role, experience and understanding of BDD and TDD techniques
- Ability to prioritise business outcomes and translate business needs into technology requirements working collaboratively with engineering teams
- Strong influencing skills including ability to facilitate workshops , drive requirements from inception to execution, and manage stakeholder expectations.
- Developing requirements into epics, features, user stories and dependencies in collaboration with the squads that aligns with business requirements.
- Experience in working on multiple squads of work/projects (including multi-year) simultaneously
- Strong understanding and application of agile methodologies in delivering technical solutions
Y ou will bring expertise in:
- Define and refine customer propositions using Voice of Customer ( VoC ), market research, and industry analysis.
- Drive continuous discovery and interviewing practices to maintain strong connection to customer
- Manage the full product lifecycle, from ideation to delivery and optimisation, ensuring alignment with customer needs and business goals.
- Ensure adherence to regulatory obligations and manage operational risk, issues, and incidents.
- Collaborate & build strong relationships with Product Owners, Crew Leads, Chapter Leads, and other stakeholders to deliver outcomes.
- Provide support and participate in testing activities including unit testing, BA testing, system testing and Business Verification Testing ensuring adequate project coverage
- Facilitate workshops, questioning with confidence, seeking genuine understanding and providing constructive challenges to discover improved approaches.