Product Manager Credit Cards
at Commonwealth Bank
Sydney, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 07 Sep, 2024 | Not Specified | 28 Jun, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- You’re a passionate Product Manager, driven to deliver exceptional customer outcomes
- You love to deliver outstanding customer experiences by putting customers at the heart of what you do
- We have an opening in two Credit Card Squads ( Quick Card Verification and Activation and Product)
Responsibilities:
- Strategic Roadmap and Delivery: Deliver strategic projects to meet end user needs and support the Product roadmap.
- Product strategy: Contribute to the development and execution of the credit cards product line strategy from solution development through to delivery
- Product development: Lead the end-to-end product development process, from ideation and concept development to launch will include requirements gathering & documentation
- Customer experience: Continuously improve the customer experience by reviewing and enhancing product features, benefits and digital experience
- Release management/Delivery experience: Understand the release lifecycle and drive changes from discovery to execution, including release management where required
- Data analysis: Analyse acquisition data and identify customer behaviours that will lead to improved customer experiences and conversion rates.
- Cross functional collaboration: Work closely with cross functional teams, including finance, marketing, compliance, technology and distribution to ensure seamless product delivery
- Compliance: Ensure that credit card products comply with all relevant regulatory requirements and assist with regulatory responses
- Performance Analysis: Analyse product performance, KPIs and customer complaints to identify areas for improvement and opportunities for growth
- Writing and managing signoff for project documentation such as Business Requirements Documents.
- Monitor and report on the product marketplace, trends and direct competitors to prepare recommendations for product enhancements and/or new offerings.
- Analyse and prepare reports on key product performance drivers impacting the product including financial, business and customer experience metrics.
- Draft and co-ordinate internal communications and training materials to uplift product knowledge and capability
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Banking/Mortgage
Banking / Insurance
Software Engineering
Graduate
Proficient
1
Sydney NSW, Australia
