As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022-2025.

We saw significant growth in 2025 and that's not about to change. We are on track to break records in 2026, scaling at pace, making this the perfect time to join CreditorWatch.

Our Purpose✅ Empower Australian businesses to trade confidently with their customers.

Our Mission🏆 We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & TeamWe've got an exciting new position to join our product team as Group Product Manager to own our core Manage portfolio, drive innovation, and lead multiple product squads to deliver meaningful customer and business outcomes. In this role, you will define the vision and shape the product strategy and roadmap, ensuring alignment with business objectives, customer needs and long-term platform strategy, while driving end-to-end execution across the product lifecycle.

Operating at the intersection of strategy, data and delivery, the Group Product Manager works closely with Engineering, Data, Product Design and key stakeholders across the business to drive product innovation, scale adoption and deliver measurable impact. You will have one direct report (Senior Product Manager) and mentor/lead the Manage triad (Product Design, Tech leads). This is an AI product management role that balances strong product leadership with hands-on involvement in roadmap development, prioritisation and day-to-day delivery.

You'll report directly to the GM, Product in this role.

Please note, it's a full-time opportunity offering hybrid working conditions out of our Sydney CBD Office.

Some of your responsibilities include and are not limited to:

• AI-led Manage Product Vision, Strategy & Roadmap Own and evolve the product vision, strategy and roadmap for a suite of products (Monitoring, Debtor Management, DebtorLogic) within our core product domain - with a strong focus on building new AI-led products.
• Translate market, customer and business insights into clear product direction and prioritised initiatives
• Ensure product decisions balance customer value, technical feasibility and commercial outcomes

• Leadership & Team Development Lead, mentor and develop a team of AI Product Managers and Product Owners, fostering a culture of accountability, ownership and customer‑centricity
• Provide clear direction, coaching and support to enable high‑quality product discovery and delivery
• Build strong product management practices, ways of working and continuous improvement across the team

• AI Product Delivery & Execution Lead delivery teams to execute against the roadmap, driving prioritisation, removing blockers and ensuring timely releases
• Maintain strong oversight of day‑to‑day product delivery, ensuring outcomes are met and value is realised
• Partner closely with Engineering and Design to ensure high-quality, scalable and maintainable product solutions
• Stakeholder Collaboration & Influence Collaborate cross functionally to align product initiatives with broader business goals
• Influence senior stakeholders through clear communication, data backed recommendations and well-articulated business cases
• Ensure shared understanding of product goals, progress and trade-offs across teams

• Data, Insight & Continuous Improvement Use qualitative and quantitative data to inform product decisions, measure success and optimise outcomes
• Synthesise customer feedback, market trends and performance data into actionable insights
• Drive continuous improvement across product processes, rituals and team capability

• Our ideal candidateDemonstrated experience owning and scaling AI/ML-powered products, including generative AI, predictive models or decisioning systems
• Strong understanding of AI/ML concepts (e.g. model lifecycle, training data, evaluation metrics, limitations and risks) and how to translate them into customer value
• Proven track record defining product vision, strategy and roadmaps for technology or SaaS platforms (embedded AI capabilities or AI-first product experience a plus)
• Experience leading and developing high-performing teams in complex, cross-functional environments
• Strong technical fluency with the ability to collaborate deeply with Engineering and Data Science teams
• Excellent communication and collaboration skills, with the ability to simplify complex concepts and align teams
• Proven ability to influence senior stakeholders using data‑driven insights and clear business cases
• Results‑driven mindset, balancing user value with pragmatic commercial outcomes
• Strong delivery leadership capability, including prioritisation, dependency management and release execution
• Demonstrated ability to take market and customer insights, to design and scale AI-enabled user experiences, automation, recommendations and human-in-the-loop workflows.

More than just work🏃🏽 Keep Active - All employees get a Fitness First Platinum gym membership.

☕️ Daily Fuel - Barista-made coffee, breakfast, snacks, lunches and drinks on us - we got you!

📲 Phone Credits - We pay you $50 per month to put towards your plans - how good.

❤️ Wellness Days - Receive an additional day off each month. Whether you're pursuing physical activities, cultivating your mental wellbeing or supporting your community... this is your time to switch off from work.

💆🏽 Monthly Massages - We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022-2025.

We saw significant growth in 2025 and that's not about to change. We are on track to break records in 2026, scaling at pace, making this the perfect time to join CreditorWatch.

Our Purpose✅ Empower Australian businesses to trade confidently with their customers.

Our Mission🏆 We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & TeamWe've got an exciting new position to join our product team as Group Product Manager to own our core Manage portfolio, drive innovation, and lead multiple product squads to deliver meaningful customer and business outcomes. In this role, you will define the vision and shape the product strategy and roadmap, ensuring alignment with business objectives, customer needs and long-term platform strategy, while driving end-to-end execution across the product lifecycle.

Operating at the intersection of strategy, data and delivery, the Group Product Manager works closely with Engineering, Data, Product Design and key stakeholders across the business to drive product innovation, scale adoption and deliver measurable impact. You will have one direct report (Senior Product Manager) and mentor/lead the Manage triad (Product Design, Tech leads). This is an AI product management role that balances strong product leadership with hands-on involvement in roadmap development, prioritisation and day-to-day delivery.

You'll report directly to the GM, Product in this role.

Please note, it's a full-time opportunity offering hybrid working conditions out of our Sydney CBD Office.

Some of your responsibilities include and are not limited to:

• AI-led Manage Product Vision, Strategy & Roadmap Own and evolve the product vision, strategy and roadmap for a suite of products (Monitoring, Debtor Management, DebtorLogic) within our core product domain - with a strong focus on building new AI-led products.
• Translate market, customer and business insights into clear product direction and prioritised initiatives
• Ensure product decisions balance customer value, technical feasibility and commercial outcomes

• Leadership & Team Development Lead, mentor and develop a team of AI Product Managers and Product Owners, fostering a culture of accountability, ownership and customer‑centricity
• Provide clear direction, coaching and support to enable high‑quality product discovery and delivery
• Build strong product management practices, ways of working and continuous improvement across the team

• AI Product Delivery & Execution Lead delivery teams to execute against the roadmap, driving prioritisation, removing blockers and ensuring timely releases
• Maintain strong oversight of day‑to‑day product delivery, ensuring outcomes are met and value is realised
• Partner closely with Engineering and Design to ensure high-quality, scalable and maintainable product solutions
• Stakeholder Collaboration & Influence Collaborate cross functionally to align product initiatives with broader business goals
• Influence senior stakeholders through clear communication, data backed recommendations and well-articulated business cases
• Ensure shared understanding of product goals, progress and trade-offs across teams

• Data, Insight & Continuous Improvement Use qualitative and quantitative data to inform product decisions, measure success and optimise outcomes
• Synthesise customer feedback, market trends and performance data into actionable insights
• Drive continuous improvement across product processes, rituals and team capability

• Our ideal candidateDemonstrated experience owning and scaling AI/ML-powered products, including generative AI, predictive models or decisioning systems
• Strong understanding of AI/ML concepts (e.g. model lifecycle, training data, evaluation metrics, limitations and risks) and how to translate them into customer value
• Proven track record defining product vision, strategy and roadmaps for technology or SaaS platforms (embedded AI capabilities or AI-first product experience a plus)
• Experience leading and developing high-performing teams in complex, cross-functional environments
• Strong technical fluency with the ability to collaborate deeply with Engineering and Data Science teams
• Excellent communication and collaboration skills, with the ability to simplify complex concepts and align teams
• Proven ability to influence senior stakeholders using data‑driven insights and clear business cases
• Results‑driven mindset, balancing user value with pragmatic commercial outcomes
• Strong delivery leadership capability, including prioritisation, dependency management and release execution
• Demonstrated ability to take market and customer insights, to design and scale AI-enabled user experiences, automation, recommendations and human-in-the-loop workflows.

More than just work🏃🏽 Keep Active - All employees get a Fitness First Platinum gym membership.

☕️ Daily Fuel - Barista-made coffee, breakfast, snacks, lunches and drinks on us - we got you!

📲 Phone Credits - We pay you $50 per month to put towards your plans - how good.

❤️ Wellness Days - Receive an additional day off each month. Whether you're pursuing physical activities, cultivating your mental wellbeing or supporting your community... this is your time to switch off from work.

💆🏽 Monthly Massages - We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.