Product Manager Digital/AI at Maxis

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Digital Products, AI Technologies, Stakeholder Management, Communication Skills, Analytical Skills, Problem-Solving, Agile Methodologies, User Experience Design, Market Research, Competitive Analysis, Data Governance, Ethical AI Practices, Cross-Functional Collaboration, Customer-Centric Approach, Business Acumen

Industry

Telecommunications

Description

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical? The Product Manager – Digital/AI (Senior Specialist) will be responsible for driving the design, development, and delivery of innovative digital and AI-driven products and solutions. This role will collaborate closely with cross-functional teams to define product vision, roadmap, and execution, ensuring alignment with business strategy and customer needs. What are you accountable for? Lead end-to-end product lifecycle management for digital and AI solutions, from ideation to launch and continuous improvement. Translate business needs and market trends into product requirements and actionable roadmaps. Collaborate with engineering, data science, design, and business stakeholders to deliver AI-enabled products with strong customer impact. Define and monitor product success metrics (adoption, customer satisfaction, ROI). Conduct market research, competitive analysis, and user feedback sessions to shape product development. Ensure compliance with data governance, ethical AI practices, and regulatory requirements. Partner with internal stakeholders (e.g., SLT, IT, Operations, Marketing) to ensure alignment and smooth product rollout. Champion a customer-centric and data-driven culture within the product team. What do you require for the role? Bachelor’s degree in Computer Science, Engineering, Business, or a related field (Master’s preferred). Minimum 6–8 years of experience in product management, with at least 3 years in digital or AI/ML product development. Strong understanding of AI technologies (machine learning, NLP, computer vision, GenAI) or digital platforms. Proven track record of delivering successful digital/AI products in a fast-paced environment. Excellent stakeholder management, communication, and presentation skills. Strong analytical and problem-solving skills with the ability to make data-driven decisions. Experience in agile methodologies, product discovery, and user experience design. Core Competencies Strategic thinking and innovation Strong execution and delivery mindset Customer-focused decision-making Cross-functional collaboration and leadership Business acumen with digital/AI domain expertise What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account. Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability. Tomorrow Begins Today We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences. We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis. #SimplyMaxis Culture To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’. Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.

Responsibilities

The Product Manager – Digital/AI will drive the design, development, and delivery of innovative digital and AI-driven products and solutions. This role involves collaborating with cross-functional teams to define product vision, roadmap, and execution, ensuring alignment with business strategy and customer needs.