Product Manager

at  Double Good

Double Good’s mission is to create joy. We create joy with our delectable and award-winning popcorn. We create joy with our easy-to-use fundraising platform that raises a meaningful amount of money for youth sports and activities, empowering kids to pursue their dreams. We create joy through our Kids Foundation which hosts Double Good Days events across the country to bring all-ability fun to children with special needs and their families. As featured on the Today Show, Double Good is not just about the product; we have a strong social mission.
In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Product Manager to join our growing Product Tech team.
The Product Manager (PM) in a domain based experience pod is accountable for enhancing the user experience by optimizing product discovery, navigation and engagement. They will collaborate with cross-functional teams to implement data-driven strategies and drive user satisfaction while aligning with the overall business objectives.
This role can be hybrid onsite from our downtown Chicago office.

EXPERIENCE & SKILLS WE VALUE:

• 3-5 years of product management experience in a high growth technology company
• Experience in eCommerce, with an understanding of digital customer journeys, conversion optimization, and revenue growth strategies
• Strong experience in utilizing analytics tooling (SQL experience highly preferred)
• Proficiency in building financial models to forecast impact and ROI to build and maintain a roadmap of growth opportunities that align with strategic objectives
• Empathy for users and a strong understanding of customer behavior and pain points to drive outcome based product solutions
• Expertise in designing and executing A/B testing and other experimental methods to validate ideas with statistical rigor and interpret results effectively
• Exceptional collaboration and communication skills to present data, insights and recommendations to cross-functional stakeholders and leaders
• Understanding of customer acquisition and engagement strategies and familiarity with marketing channels and their impact on growth
• If you don’t tick every box above, we still encourage you to apply. We’re building a diverse team whose skills balance and complement one another.

• Collaborate with cross-functional teams, including design, user research and engineering, to optimize the user journey by developing a deep understanding of our users
• Take ownership of growth initiatives that impact critical KPIs across the customer lifecycle, including acquisition, activation, retention, engagement, and revenue
• Design, execute and analyze tests and multivariate experiments to make data driven decisions that optimize user flows
• Establish KPIs, regularly review metrics and leverage insights using product analytics tools to uncover insights and actionable data to inform decisions for your domain
• Conduct product discovery, including but not limited to analysis of market trends, customer feedback and user research, to establish growth strategies and define solutions
• Present findings, experiment outcomes and recommendations to key stakeholders, including the leadership team
• Enhance e-commerce and SaaS experiences to optimize key areas of customer on-boarding, checkout conversion rates, average order value (AOV)