Product Manager at Edenred France

Istanbul, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Web Products, Mobile Products, B2B2C Experience, Onboarding Optimization, Activation Journeys, Self-Service Journeys, Data Analysis, A/B Testing, Stakeholder Management, Cross-Functional Leadership, User Research, Agile Methods, UI/UX Improvements, Analytics, Customer Experience Strategy

Industry

Financial Services

Description

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Job Description Edenred Türkiye has been the pioneer of the meal card sector for 33 years, providing effective corporate expense management solutions such as the Ticket Restaurant Meal Card for lunch expenses, Ticket Car Fuel Solutions for fuel purchases, and Ticket Gift Cards for incentive and reward program. We proudly serve over 1.8 million employees across Turkiye, through more than 45,000 corporate customers, in over 64,000 restaurants and cafes, with thousands of fuel stations and countless prestigious brands. Here at Edenred Türkiye, our values such as passion for customers, respect, imagination, simplicity, and entrepreneurial spirit shape our work environment and inspire our team members to think creatively and drive innovation to improve our ways to provide our corporate expense management solutions and serve our customers better as well as creating a fulfilling work environment to provide professional growth and development to our employees to become esteemed members of our Dream Team. As an acknowledgement to our commitment, we are proud to have been certified as a Great Place to Work since March 2024. ROLE OVERVIEW We are seeking a Product Manager to lead our user- and client-facing digital products and related experiences across the Edenred portfolio. You will own the product lifecycle end-to-end, driving onboarding, activation, payments experiences, self-service, and engagement in close collaboration with design, engineering, marketing, operations, and support. This strategic, high-impact role will shape Edenred’s digital experiences for clients and end users, improving satisfaction, engagement, and business performance. THE REQUIRED VIBE Proven experience as a Product Manager building client- or end-user-facing web/mobile products; B2B2C experience is a plus. Track record optimizing onboarding, activation, and self-service journeys using data, experimentation (A/B testing), and iterative delivery. Experience defining product strategy, OKRs, and roadmaps; excellent prioritization, stakeholder management, and communication skills. Comfortable leading cross-functional teams (design, engineering, analytics, marketing, operations) and managing external vendors/partners. Hands-on user research skills: conducting interviews, usability tests, and translating insights into product decisions. Working knowledge of Agile methods and phased releases. YOU WILL VIBE WITH US BY Own strategy, roadmap, and delivery of Edenred Turkey’s digital assets (corporate website, product websites/microsites, mobile apps, and online tools). Lead the project management of each new digital channel from discovery and planning to launch and subsequent iterations. Lead UI/UX improvements with internal teams and trusted third parties; design lifecycle communications (e.g., onboarding and activation) and continuously refine them. Translate insights into a prioritized backlog; run pre-analyses and business cases; deliver improvements aligned with the CX strategy and measurable outcomes. Plan phased releases for apps and portals; instrument journeys with analytics; build dashboards to maximize self-service quality and operational visibility. Collaborate closely with Sales, Customer Success, Marketing, Operations, and Support to understand needs and craft action plans that improve satisfaction and retention. Manage third-party design/development partners effectively; ensure delivery quality, timelines, and budgets. Measure and report performance of online products and tools; use the right combination of reporting and analytics to integrate multi-source data and generate actionable insights. Maintain deep knowledge of best practices in web/mobile applications relevant to Edenred’s online activities; propose innovative, differentiating solutions leveraging the latest technologies. Meet regularly with customers and users; run interviews, focus groups, and usability tests; validate problems/solutions and feed insights back into the roadmap. WHAT WE OFFER Flexible working conditions: Set your hybrid working style in line with your departmental needs. Ticket Restaurant Meal Card: No need to specify, right? 😉 Private health & life insurance: Your family members can also benefit from them. Transportation: We provide service bus / shuttles. Ticket Compliments: Spoil yourself on special occasions with our gift card, offering an annual credit of 30.000 TL at a 20% discount. Flexible Leaves: You are encouraged to take BirthDay-off, Menstruation Rest and etc. Full Remote August: You are strictly(!) encouraged to work fully-remote throughout August! 😊 Eden Lounge: Need a break? We have unlimited coffee & soft drinks, snacks machine, board games and a lot of space to chillax in Eden Lounge. EdenSENse: You can easily participate in our CSR projects in line with global teams. EDU (Edenred Digital University) Package: You can continuously contribute to your professional development through online training, including live language classes. Apply now and Vibe with Us! Apply now and Vibe with Us! The Edenred State of mind - We are a unique company. We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.

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Responsibilities

The Product Manager will lead user- and client-facing digital products, managing the product lifecycle from onboarding to engagement. This role involves collaboration with various teams to enhance digital experiences and improve business performance.