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Product Manager at Ford Global Career Site
, tamil nadu, India -
Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Management, Conversational AI, Chatbot Architecture, Deep Learning, NLP Frameworks, Cloud Platforms, Microservice Architecture, Agile Methodologies, Java Programming, React, GraphQL, Adobe Experience Manager, Salesforce, Testing, CI/CD, AI Solutions

Industry

Motor Vehicle Manufacturing

Description
Responsibilities: Develop digital products across Digital, web, and mobile web platforms. Lead implementation of conversational AI solutions, including designing engaging conversational flows, intents, and entities. Architect multi-turn dialogues and manage contexts to ensure natural, human-like conversations. Collaborate with cross-functional teams, including product managers, data scientists, and other engineers, to define requirements and integrate AI solutions seamlessly. Continuously research and evaluate emerging AI technologies and trends to drive innovation and recommend state-of-the-art solutions. Provide application support and manage migrations. Work on a balanced product team to define, design, develop, and deploy front-end client development frameworks like React, GraphQL, Adobe Experience Manager, Salesforce and DialogFlow. Document conversation flows, ML training data, fine-tuning processes, and design guidelines. Solid understanding of chatbot architecture (NLU, dialogue management, response generation). Experience with deep learning/NLP frameworks (TensorFlow, PyTorch, Hugging Face, spaCy). Familiarity with cloud platforms (GCP preferred, AWS/Azure a plus). Knowledge of contact centre AI and integrations with telephony platforms (Genesys, Avaya, Twilio) is advantageous.
Responsibilities
The Product Manager will develop digital products across various platforms and lead the implementation of conversational AI solutions. They will collaborate with cross-functional teams to define requirements and integrate AI solutions seamlessly.