This is an opportunity to combine product thinking, business analysis and hands-on delivery, while helping create simpler, more effective onboarding experiences.

Salary

The annual salary range for this position is AUD $ 130,000 to 150,000 plus superannuation.

What you’ll own

• Support the development and execution of product roadmaps and transformation initiatives.
• Research customer, market and competitor trends to identify opportunities.
• Define, prioritise and manage product backlogs in line with customer and business needs.
• Gather and translate requirements into clear epics, features, user stories and acceptance criteria.
• Map processes, uncover pain points and identify opportunities for improvement.
• Facilitate discovery sessions and workshops with key stakeholders.
• Contribute to business cases, product recommendations, launch activities and adoption.
• Partner across Product, Technology, Operations and the business to deliver product enhancements.
• Support delivery through design, testing, implementation and release.
• Monitor feedback and outcomes to help drive continuous product improvement.

What you’ll bring

• 4+ years’ experience in Product Management, Business Analysis, Product Delivery or a related role.
• Experience working across the end-to-end product lifecycle, from discovery through to launch.
• Strong stakeholder management and communication skills, with confidence working across technical and non-technical teams.
• Experience working in Agile environments and contributing to product backlogs.
• Strong analytical and problem-solving skills with a customer-focused mindset.
• The ability to balance strategic thinking with hands-on execution.
• Experience translating business and customer needs into clear, actionable product requirements.
• Knowledge of Salesforce products and their application within business or customer-facing processes.