Product Manager at hktservice

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Owner, Product Development, Requirements Collection, Stakeholder Management, Agile, Waterfall, User Research, UX/UI Design, UAT, Product Backlog, Roadmap Definition, Adobe Experience Cloud, AEM, Adobe Target, Personalization, Segmentation

Industry

Software Development

Description

Your role: Act as Product Owner to guide and support business users, evaluate requirements, and provide efficient and effective digital solutions that align with overall business objectives. Manage end-to-end product development, including concept initiation, requirements collection, documentation, development, UAT, and post-implementation review — collaborating closely with cross-functional stakeholders throughout the process. Ability to thoroughly communicate with both Business and Technical teams in translating business requirements into functional and actionable digital solutions. Manage project scope, schedules, and risks, maintaining a balance between business value and technical feasibility. Participate actively in the full product lifecycle, including user research, needs assessment, conceptual validation, UX/UI design, usability testing, and user acceptance testing. Prioritize product requirements and own the product backlog, coordinating pilots, product launches, stakeholder communication, and training to ensure smooth adoption and successful delivery. Define, maintain, and prioritize platform and development roadmaps in alignment with business priorities, project goals, and delivery timelines. To master Adobe Experience Cloud products, including AEM, Adobe Target, in order to manage digital content efficiently. Leverage personalization and segmentation capabilities to create tailored user experiences and targeted communications that enhance engagement and conversion across digital platforms. Experience in both Agile and Waterfall methodologies to ensure timely and high-quality product releases. Work independently with minimal supervision, demonstrating strong ownership, accountability, and commitment to delivering high-quality outcomes. Undertake other duties as assigned by the Line Manager. To succeed in this role: Bachelor’s degree (or equivalent) in Product Management, Marketing, Business Administration, Information Technology, or a related discipline. Minimum 3–5 years of relevant experience in product management, system development, CMS, or technical support; prior experience in digital product management is highly preferred. Proven track record in managing the end-to-end product development lifecycle, from concept design, requirements gathering, and backlog management, to UAT, pilot delivery, and product launch. Experience in loyalty program management and/or delivery operations will be a strong advantage. Skilled in using Adobe products and familiar with loyalty platforms and their respective ecosystems. Strong understanding of Agile methodologies and digital product development tools such as Jira, Confluence, or similar systems. Excellent communication, presentation, and stakeholder management skills, with the ability to build strong relationships across teams. Effective team player with strong collaboration and influencing capabilities in a cross-functional environment. Strong analytical and problem-solving skills, with the ability to identify and resolve issues throughout the product lifecycle. Good command of written and spoken English, Cantonese, and Mandarin.

Responsibilities

The role involves acting as a Product Owner to guide business users, evaluate requirements, and deliver effective digital solutions aligned with business objectives, managing the end-to-end product development lifecycle from concept to post-implementation review.