Product Manager II at Microsoft
Redmond, Washington, United States -
Full Time


Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Management, Stakeholder Management, Customer Satisfaction, Onboarding Programs, Predictive Models, Data-Driven Decision Making, Artificial Intelligence, Natural Language Processing, Azure Machine Learning, Communication Skills, Cross-Functional Projects, Analytical Skills, Large Language Models, Copilot, Customer-Facing Products

Industry

Software Development

Description
Serve as an experience owner across our in-product experiences focusing on onboarding and adoption, providing strategic roadmap development and execution. Create and foster relationships with stakeholders and executives to drive strategy, orchestration, and integration efforts across partner business and engineering teams. Maintain consistently high customer and partner satisfaction (NSAT/PSAT/CSAT). Manage customer and partner onboarding programs within expected timeframes and costs while continually driving increased effectiveness. Use Copilot, Agents, Azure Machine Learning and etc AI technologies to Build and Operationalize Predictive Models and Predictive Analytical Measurements to personalize digital customer experiences. Define and Maintain Measurement & KPIs across solutions and funnels to generate and prioritize data-driven roadmaps. Bachelor's Degree AND 2+ years experience in product/service/project/program management or software development OR equivalent experience. These requirements include but are not limited to the following specialized security screenings: 2+ years experience managing cross-functional and/or cross-team projects. Experience with Artificial Intelligence (AI), Large Language Models (LLM), natural language processing (NLP) technologies, Azure Machine Learning, Copilot, Copilot Agents to deliver impactful customer-facing products. Analytical skills and a data-driven approach to decision making, with a focus on measuring and optimizing product performance. Communication skills and experience landing recommendations and priorities across organizational boundaries and multiple stakeholder personas eg customers, partners, executives.
Responsibilities
Serve as an experience owner focusing on onboarding and adoption, providing strategic roadmap development and execution. Manage customer and partner onboarding programs while driving increased effectiveness and maintaining high satisfaction levels.
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