Product Manager II - Payment Performance/Data Analytics

at  Expedia Group

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s or master’s degree; or equivalent related professional experience.
• Prior experience in payment solutions, e-commerce, fintech or similar industry experience.
• Strong data analytical skills with the ability to apply data insights to product decisions.
• Prior experience in data analytics and utilizing analytics platforms such as Tableau, Power BI, Qlik Sense, etc.
• Effective communication and stakeholder management abilities.
  The total cash range for this position in Seattle is $112,000.00 to $156,500.00. Employees in this role have the potential to increase their pay up to $179,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
  Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

• You will partner closely with Consumer Payment Operations and Business Intelligence, Product and Partner Management team to systematically identify product performance issues.
• You will leverage various monitoring and benchmarking tools to proactively look for payment performance issues and improvement opportunities - e.g. Authorization Approval Rates, Merchant Fee monitoring, Traveler Experience metrics, customer service contacts, social media signals, benchmarking/auditing of payment experience and external testing service.
• Lead the resolution of payment solution issues and improvement opportunities.
• You will partner closely with Consumer Product, Consumer Payment Ops, Engineering and Project Management to align key priorities.
• Drive the expansion of relevant payment products and traveler payment experiences.
• You will work closely with Consumer Payments Ops, Partner Management, Payment Product, Payment Engineering to expand existing payment methods and currencies to new countries or new businesses & partners.
• You will identify and prioritize the deployment of incremental payment products and experiences by leveraging Expedia’s scalable and flexible consumer payments platform.