GCI’s Product Manager III is responsible for maximizing the success of the company’s product offerings, by defining product strategy, planning and executing product development, and managing product lifecycle.

ADDITIONAL JOB REQUIREMENTS:

This is a mid-level position within the discipline demonstrating comprehensive knowledge and proficiency in areas of responsibility. Performs complex tasks and job duties, receiving general instruction on routine work and new assignments. Has ownership of some product lines, including accountability for the ultimate success or failure of those products. Works under moderate to minimal supervision with latitude for independent judgment. Supports higher level Product Managers in implementing more complex projects.

MINIMUM QUALIFICATIONS:

Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelor Degree in Business, Accounting, Industrial Management, Engineering or related field. *

• Minimum of six (6) years of relevant experience in Product Management, Product Development, Technology Sales or Marketing, IT Development/Operations, Software Development, Technology Engineering, Financial Analysis, or Data Analytics. *Including a minimum of three (3) years of Product Management and/or Product Development experience.

DRIVING REQUIREMENTS :

This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
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PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.Virtual workers must comply with remote work policies and agreements.
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  The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
  Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
  EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
  DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
  All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Accountability - Take ownership of assigned products and accept responsibility for success or failure.
• Define Product Strategy – Market and technology research and trend analysis, idea intake and evaluation, product roadmaps, cross-portfolio collaboration, lifecycle planning, feasibility analysis and business case development, capital planning, network architecture planning collaboration, and collaboration with market segment owners to align market and product strategy.
• Plan and Execute Product Development – Project success, risk mitigation and contingency planning, product requirements documentation, and go-to-market activities coordination.
• Manage Product Lifecycle – Product margin and EBITDA optimization, product performance evaluation and life stage management, product performance scorecard reporting, advanced technical support escalation, product operations and quality management, and product knowledgebase content maintenance.

May be Assigned to any of the following Product Portfolio Focus Areas (see Addendum for additional details) :

• Internet
• Video
• Wireless
• Enterprise Data & Voice
• Managed Services & IT
• Security & Datacenter
• Platforms & Capabilities
• Online Content
• Cloud and Managed Services
• Demonstrated ability to collaborate effectively across the organization to achieve a positive outcome.
• Ability to foster inter-departmental harmony by promoting cross-departmental collaboration.
• Ability to effectively influence cross functional teams without formal authority.
• Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
• Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
• Ability to articulate design and technical information in presentation format in front of internal and external customers.
• Demonstrated ability to project confidence and poise in presenting hypotheses, conclusions, and recommendations to executive leadership.
• Familiar with common product development methodologies such as Agile, Scrum, and Waterfall.
• Subject matter expertise in technical, financial, and marketing principles relevant to assigned responsibilities.
• Maintains an understanding of relevant product trends, technical platforms, and legal, regulatory, and security considerations relevant to assigned responsibilities.
• Maintains an understanding of market segmentation, trends, and demands.
• Maintains a deep understanding of organizational core competencies and awareness of their impact on product launches and lifecycle optimization.
• Ability to distill core components of complex problems into succinct and easily understood conclusions.

• Ability to analyze problems and technical situations leading to optimal solutions.Ability to function autonomously, assuming a great amount of responsibility, and demonstrate leadership on assigned projects with minimal direction.

Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelor Degree in Business, Accounting, Industrial Management, Engineering or related field. *
• Minimum of six (6) years of relevant experience in Product Management, Product Development, Technology Sales or Marketing, IT Development/Operations, Software Development, Technology Engineering, Financial Analysis, or Data Analytics. *Including a minimum of three (3) years of Product Management and/or Product Development experience