ADDITIONAL QUALIFICATIONS

• Excellent project planning and managerial skills are required to plan, assign and monitor all assigned projects.
• Extensive industry/business knowledge necessary.
• Displays creativity when designing solutions to problems.
• Colleague typically has five to eight years related experience with over two years managing an extensive project(s) and/or large team(s).
• Previous experience launching and scaling new products or product enhancements within an Agile framework
• Product management experience with creating and managing roadmaps, web UI frameworks, APIs, payment or transactional systems. Experience in product life cycle activities including requirements definition and scoping
• Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results
• Must be capable of working well independently and in teams
• Developing knowledge of data literacy and data analytics
• Knowledge of Agile or Waterfall Methodologies, Jira, Confluence (combine with 2nd bullet)
• Experience managing transactional products within Treasury Management.
• Ideal candidates have a strong understanding of payment systems specific to check products such as Account Reconcilement, Positive Pay and Controlled Disbursement. Additionally, an understanding of electronic transaction processing and emerging digital payment technology will also be considered.
• Strong industry knowledge of payment rails end-to-end with particular emphasis on regulatory and risk/compliance focus for domestic and international destinations.

ABOUT US

Since day one we’ve always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

• Manage assigned products/product lines.
• Identify, evaluate and implement measures to improve product performance, profitability, competitiveness and accountability.
• Identify, evaluate and implement opportunities/needs for product enhancement and development. These opportunities may be identified through: regular market and competitor analysis performed by the product group; solutions developed as the result of client needs; suggestions from the line or Product Review Committee (PRC) or that meet a specific bank initiative or new client niche.
• Prepares reports and analyses on assigned products/product lines and presents to Bank Management (PRC, ALCO, etc.) on a regular basis. Focus of reports/analyses may be market or competitive issues, special economic and risk factors, pricing, product strategy, profitability, etc.
• Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned products.
• Develops information materials on product features, benefits, requirements, pricing and services, and prepares and executes training seminars as needed. (Includes Marketing One-Sheets and annual fee increase training.)
• Review product pricing on an annual basis for all assigned products. Make recommendations and implement including disclosure, training, and colleague communication.
• Monitors development activities relating to meeting product objectives, budget, quality standards and schedule.
• Recommends and implements programs to minimize costs, ensure optimum output and maintain quality. Advises on the solution of technical problems, priorities, and methods.
• Participates in product evaluation; provides recommendations for changes and revisions as required.
• Serves as product expert for a variety of issues - advice/guidance on sales, “How to position and sell product”, operational support for technical product issues, etc.Manage Product Management portion of acquisition conversions
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• product mapping; check orders, product analysis/comparisons, “Welcome to CNB” package support, IRG support, etc.

• Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product.
• It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.