Product Manager Intern, Zscaler Internet Acess at ZSCALER INC

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

55.0

Posted On

22 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Market Research, Data Analysis, Technical Collaboration, Customer Feedback, Feature Development, Documentation, Cross-Functional Collaboration, Problem Solving, Communication, Organizational Skills, Growth Mindset, Cybersecurity, Networking, SaaS, Analytical Skills

Industry

Computer and Network Security

Description

About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. The Role We are seeking a Product Manager Intern, ZIA to join our Product Management team in a hybrid role based in San Jose, CA, reporting to a Principal Product Manager. Join the team shaping Zscaler Internet Access (ZIA), the world’s leading cloud security platform. ZIA secures internet and SaaS access for millions of users globally, serving as a core component of Zscaler’s industry-defining Secure Service Edge (SSE) offering. This internship is a hands-on opportunity to dive into enterprise cloud security product management, blending market research, technical collaboration, and data-driven decision-making in a fast-paced environment. What you’ll do (Role Expectations) Conduct market and customer research: assist in competitive analysis of Secure Web Gateway (SWG) and Zero Trust trends, and gather customer/field feedback to define use cases, challenges, and feature opportunities for ZIA. Support product definition and documentation: work with senior PMs to draft Product Requirement Documents (PRDs), user stories, and feature specifications, while also helping to maintain and ensure consistency of ZIA product documentation. Analyze product performance data: partner with analytics teams to monitor key product metrics (adoption, latency, etc.), analyze usage data, and prepare summaries and presentations to inform the product roadmap. Engage in cross-functional feature delivery: collaborate directly with engineering, UX, and QA teams on feature development, participate in sprint planning, and assist GTM teams with internal launch and customer-facing materials. Who You Are (Success Profile) You thrive in ambiguity—seeing dynamic environments as opportunities to build and learn. You act like an owner, adapting to what’s needed and bridging high-level strategy with hands-on execution. You are a problem-solver, energized by tackling tough challenges and driving impactful solutions. You are a high-trust collaborator who values candid, respectful feedback and team ambition. You are a learner with a growth mindset, always seeking out feedback and self-improvement. What We’re Looking for (Minimum Qualifications) Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field. Demonstrated interest in cybersecurity, networking, or SaaS-based enterprise products. Strong analytical, organizational, and communication skills. What Will Make You Stand Out (Preferred Qualifications) Ability to learn quickly, collaborate effectively, and adapt to dynamic environments. Familiarity with concepts like SSL inspection, DNS security, web filtering, or SASE. #LI-Hybrid #LI-AL1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $35—$55 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Responsibilities

Conduct market and customer research to define use cases and feature opportunities for Zscaler Internet Access. Collaborate with engineering, UX, and QA teams on feature development and assist with product documentation.