Job Introduction
If you have experience leading the end-to-end development and lifecycle of high-quality digital products or services, we want to hear from you.
Our Future Transport team have a 2-year fixed term contract available for a Product Manager lead to play a pivotal role in driving product vision, strategy, and delivery across multiple cross-functional teams. Acting as a champion for our customers, you will develop a deep understanding of user needs and pain points, ensuring these insights are at the heart of all product development and decision-making.
Working on initiatives such as journey planning and mobile ticketing, you’ll forge strong relationships with stakeholders to ensure goal alignment, champion engagement, and drive the successful launch of impactful solutions that address the region’s evolving transport needs.
A strong grasp of data analytics, strategic product management, agile methodologies, and technical architecture principles is essential to drive the continuous delivery of high-quality, user-focused products. You will also lead and mentor small, project-based delivery teams—ensuring their outputs are aligned with programme objectives, timelines, and budgets—while delivering transformative digital tools and services that support the strategic ambitions of the West Midlands.

WHAT YOU WILL BE DOING

• Lead the identification of critical service delivery pain points and strategic opportunities, translating them into compelling product strategies and roadmaps
• Collaborate closely with senior stakeholders and partners to define and evolve product strategy, ensuring it addresses critical regional transport needs
• Provide expert product leadership and guidance to multiple cross-functional product teams
• Facilitate and optimise the end-to-end product development process
• Proactively engage with customers, operational teams, and delivery partners to clarify requirements, validate solutions, and gather insights, ensuring products meet user needs
• Provide guidance and recommendations on system architecture, API design, and integration strategies to enable scalable, robust, and future-proof product solutions
• Ensure products can report on key financial metrics and reporting required for financial teams
• Conduct comprehensive product appraisals

Applying for a role with WMCA is straight forward. Follow these steps to get started.

• Create your Careers Account. Register with your name, email address, and a password.
• Build your Profile. Upload your CV to help populate your career and education details.
• Write your Supporting Statement. Make sure to address each of the required essential criteria.
• Submit your application. Do one final check and once complete, click submit