Product Manager - Little Rock, AR at Smiley Technologies

Little Rock, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banking Software Applications, Business Analysis Fundamentals, Team Environment, Project Management, Microsoft Excel, Jira, Technical Communication, Problem-Solving, Adaptability, Attention to Detail, Time Management, Collaboration, Documentation, Testing, Data Mapping, Gap Analysis

Industry

Financial Services

Description

Description Summary Product Manager - Little Rock, AR - this position is required to work onsite in the Little Rock office. The Product Manager is highly engaged in the development, testing and implementation of software changes that benefit Smiley Technologies and their bank partners. The Product Manager is responsible for gathering and writing business requirements for software application development; providing support and guidance during development; and testing and implementation plans for new products and product changes (i.e., loans, deposits, treasury, third-party integrations, etc.), which includes documentation and training support, as appropriate. The Product Manager provides customers with guidance, recommendations, and solutions throughout the implementation process. The Product Manager works collaboratively with clients and internal stakeholders from a business and technical perspective. Working knowledge of the Software Development Lifecycle (SDLC), requirements elicitation, requirements documentation, and test case creation are required. Responsibilities Client Support: Analyze customer issues and determine the need for action (development, training, other intervention). Distinguishes client requests from the underlying business needs. Acts as liaison between client and system/development group. Product Owner: This position is a ‘gatekeeper’ for new products and enhancements to move to development. Product knowledge and industry knowledge are required to be successful. Department Representation: Act on behalf of the Product group by working alongside the development team on special projects, new functionality design, testing, and documentation. Data Conversion: This position may assist with any of the following during data conversion: gap analysis, project management, data mapping, overall product and bank setup, data validation, and post-conversion. Flexibility: Perform other related duties as required or assigned. Assist with bank conversions as needed. Requirements Required Education and Experience College Degree or equivalent work experience Required Knowledge, Skills, and Abilities Job Related Skills (Hard Skills) Thorough knowledge of banking software applications and product capabilities Thorough knowledge of business analysis fundamentals Ability to work in a team environment and foster positive working relationships with co-workers and clients Ability to effectively manage multiple projects and activities, managing time to complete work within established time frames Proficient in Microsoft Excel or Jira Ability to communicate technical and non-technical information to others – both orally and in writing Soft Skills & Professional Abilities Collaboration – Works effectively within a team, seeking guidance from senior members while contributing independently. Communication – Ability to communicate technical concepts clearly in both verbal and written form. Problem-Solving – Analytical mindset to approach challenges logically and systematically. Adaptability – Willingness to learn and apply new technologies, processes, and best practices. Attention to Detail – Ensures accuracy and thoroughness in documentation and testing. Time Management – Ability to prioritize tasks and manage workload effectively under supervision. Essential Competencies The candidate must be able to independently execute assigned tasks while adhering to guidance from senior team members and established standards. Successful performance in this role requires attention to detail, problem-solving skills, and the ability to collaborate effectively within a structured environment. Preferred Qualifications Financial industry Business or System Analyst Experience Understanding of banking and banking services industry

Responsibilities

The Product Manager is responsible for gathering and writing business requirements for software application development, providing support during development, and overseeing testing and implementation plans for new products. They act as a liaison between clients and the development team, ensuring that customer needs are met throughout the implementation process.