At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

THE IMPACT YOU’LL MAKE

As a Product Manager, Search you will collaborate with teams from across the organization to develop and evolve our highly innovative, AI-powered Search platform.
In this role, you will be responsible for helping define the product strategy and owning the execution of the roadmap. Your expertise will shape our platform’s capabilities in leveraging customer insights to provide a tailored shopping experience that delivers highly relevant search results, wherever our customers are looking to discover our products.
We are looking for a candidate who is obsessed with delivering the most customer-centric experience while considering the needs of our colleagues as well, showing proven success in ownership, bias for action, and thinking big. As Product Manager, you will need to exhibit the ability to make the high-judgment trade-offs, and work in a fast-paced, analytical, and experimentation-driven environment to drive scale. The right candidate will bring a good mix of experience with a product management skill-set, e-commerce, technical fluency (you must feel comfortable understanding and discussing technology concepts with engineering and data scientists) and a roll-up-your-sleeves entrepreneurial approach.

HOW YOU’LL SUCCEED:

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.
If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.
Looking for a challenge? Good. Love an innovative work environment? Even better.
Apply today.

WHY IS THIS ROLE IMPORTANT?

Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading digital experiences in the online grocery, beauty, health, loyalty, and apparel spaces, and we’re only just getting started! At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. To achieve these goals, we are looking for talented and passionate individuals who want to collaborate, solve challenging problems, and make a significant and lasting impact on Canadians’ lives.

WHAT YOU’LL DO:

• You’ll develop a deep understanding of our business, customers, customer journeys, competition, and technology.
• Own the roadmap, development, and execution of a service that is critical to our ecommerce platform.
• Collaborate with cross-functional teams, including engineering, machine learning, GenAI, UX/UI, analytics, marketing, and merchandizing to deliver high-quality products.
• Design and conduct A/B testing and other experimentation methods to validate and refine product features and enhancements.
• Monitor and analyze product performance, and use insights to drive product improvements.
• Understand and anticipate customer and colleague needs to ensure our product is relevant, engaging, and desirable.
• Stay up-to-date with the latest trends and advancements in e-commerce, search or information retrieval, personalization, and AI and use them to shape a future-proofed vision for your product.

TYPE OF ROLE:

Regular
Loblaw Digital recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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