JOB DESCRIPTION

The Times Media Product Management team is organised around three core pillars of the Times product; Customer (Subscription Growth), Content (Reader Experience) and Commercial Advertising. You will be a key leader among the Customer pillar, known as a ‘tribe’. The tribe is made up of cross-functional squads of Product, Design and Business Analysis. Supported by a dedicated Delivery and Engineering team.
You will be joining at an exciting time in the evolution of both the Product team and The Times as a whole, this role is leading the Log-in and payments tribe, you will be responsible for executing the Product strategy and being the SME in payments & log in platforms. This is a key role in the business and you’ll have the opportunity to make a huge impact.
The Role: We are seeking a results-driven Product Manager to own and drive the digital product that enhances user experience, drives growth, and improves our most key journeys for our users, including payments & log in. The ideal candidate would be a product expert & have strong knowledge of payments & authorisation journeys (although this is not essential). This combined with the ability to lead a team in making data-driven decisions, and cross-functional collaboration with partners who may not be as technical but understand the value of the work.

KEY RESPONSIBILITIES

• Collaborate with developers, and the wider cross-functional team to implement product improvements and optimize user experience
• Manage vendor relationships with our Log-in and payments system providers
• Define and track key performance metrics, analyzing trends and providing actionable insights
• Work with cross-functional teams to develop and implement product enhancements and technical recommendations
• Stay ahead of industry trends, emerging technologies, and best practices in product management relating to payments & authorisation (log in)
• Develop experiments to improve usability, conversion rates and customer satisfaction
• Partner with editorial, marketing, and commercial teams to align product efforts with broader business strategies
• Advocate for user-centered design and product best practices across the organization
• Manage product roadmaps and prioritize features based on business impact and user needs

AT NEWS UK, WE KNOW THE VALUE OF WORKING TOGETHER, WHICH IS WHY WE OPERATE A HYBRID WORKING POLICY WITH A MINIMUM OF THREE DAYS A WEEK IN THE OFFICE. BEING IN THE OFFICE ALLOWS US TO COLLABORATE, INNOVATE, AND THRIVE AS A TEAM IN OUR VIBRANT AND DYNAMIC WORKSPACE. SOME ROLES MAY REQUIRE MORE OFFICE-BASED DAYS DEPENDING ON THE NATURE OF THE POSITION, SO WE ENCOURAGE YOU TO SPEAK WITH YOUR RECRUITER TO LEARN MORE ABOUT WHAT’S REQUIRED FOR YOUR ROLE.

We are News UK: One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp.