Product Manager (m/f/d) Customer Account at SIXT Germany
München, Bayern, Germany -
Full Time


Start Date

Immediate

Expiry Date

09 May, 25

Salary

0.0

Posted On

09 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Metrics, Loyalty Programs, Inspiration, Agile Methodologies, Web, Strategy, Design, Customer Retention

Industry

Marketing/Advertising/Sales

Description

Job Description
As a Product Manager (m/f/d) at SIXT, you will be creating solutions used globally by millions of users, revolutionizing the way people experience mobility. It is an exciting time at SIXT, as we are reshaping our product experience with the goal to exceed our customers’ expectations. To keep the bar high, we are looking for a talented and customer-driven Product Manager to join our growing team! In this role, you will be instrumental in developing our digital products within the Customer Account Management domain. You will oversee a portfolio of strategic initiatives, including the management of core customer data, digital identity verification, the SIXT loyalty program, account creation and login user journeys, data protection, security, and fraud prevention.

YOUR SKILLS MATTER

  • Experience You bring product management experience, and are adept in agile methodologies and cross-functional teamwork, with a focus on customer-facing digital products
  • Skills You have a keen eye for design, drawing inspiration from industry-leading interfaces and collaborating with design teams to create visually appealing, intuitive, and effective products
  • Style of work & mindset You bring a highly organized and structured approach to work, with a positive and hands-on attitude as well as an entrepreneurial mindset that thrives on finding solutions
  • Approach You have a strong focus on data-driven and impact-oriented approaches, are comfortable with metrics and KPIs and know how to translate strategy into actions
  • Competence You are familiar both with web and app development to an extent where you understand its specific constraints and possibilities and use them to your advantage.
  • Knowledge You are knowledgeable about loyalty programs and their role in driving customer retention and engagement, ensuring seamless integration across digital touchpoints.

ABOUT US:

We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now

Responsibilities
  • You lead a customer-centric product strategy, roadmap and backlog, ensuring projects inspire customers and achieve business goals.
  • You own and drive key features and projects over the full product development cycle: from ideation phase, through design, specification and development and over to the launch and post release analysis
  • You collaborate closely with diverse stakeholders to define, build and launch products and features
  • You write crystal clear product specs, optimize conversion funnels, and foster a culture of experimentation, encouraging the testing of new ideas and features through rapid prototyping and A/B testing
  • You find the most efficient trade-off between high-value solutions for users and the complexity of implementation
  • You communicate product plans, benefits, KPIs and results to all stakeholders, including senior leadership, ensuring alignment and buy-in across the organization
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