At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.
Recently, SpotOn was:
- Named one of Fast Company’s Most Innovative Companies of 2024
- Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row
- Selected as the Best Overall Restaurant POS by NerdWallet
- Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.
That’s where you come in.
MENU & PRICES PRODUCT MANAGER
(Chicago, IL; Austin, TX; Charlotte, NC; Raleigh, NC)
We’re looking for an experienced Product Manager who’s passionate about the restaurant industry and motivated to build innovative, high-impact products for the 15 million people who live and work in it. This role focuses on the core of every restaurant’s business—what they sell and how they price it. You’ll lead the vision and strategy for streamlining how restaurants create, manage, optimize, and present their menus and pricing across key platforms including the POS, online ordering, third-party delivery services, kiosks, and digital menus. You’ll collaborate closely with Engineering, Design, Marketing, Data Science, and GTM teams to turn that vision into reality.
YOU WILL:
- Be an integral part of defining the product strategy for SpotOn restaurant software suite, with a focus on menu and pricing
- Own and manage the product roadmap—making thoughtful, data-informed trade-offs based on customer needs, market dynamics, and business priorities.
- Bring an innovative mindset to product design and vision, challenging assumptions and looking for bold ways to solve customer problems.
- Partner closely with cross-functional teams—including Engineering, Design, Marketing, Data Science, Ops and GTM—to gather input, align priorities, and deliver impactful solutions.
- Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities that drive differentiation and sustained growth.
- Lead a continuous cycle of experimentation, learning, and iteration, using insights and data to guide product decisions.
- Cultivate strong relationships with internal stakeholders and external partners, acting as the product’s advocate and voice of the customer.
- Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.
QUALIFICATIONS:
- 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software
- Deep understanding of the product development lifecycle, with a proven ability to deliver intuitive, high-quality products that scale across multiple platforms
- Technically fluent—you can engage effectively with engineers, understand APIs and systems architecture at a high level, and are comfortable discussing trade-offs in implementation.
- A metrics-driven work style that leverages data to make informed decisions.
- Exceptional communication skills, with the ability to clearly articulate product vision, rationale, and tradeoffs to cross-functional teams and stakeholders.
- Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.
- Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity.
- Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus
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