Product Manager at Microsoft

, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Compliance, Data Analytics, Risk Mitigation, Scripting, Azure Dev Ops, Kusto, Power BI, Problem Solving, Analytical Skills, Collaboration, Customer Support, Usability Reviews, Performance Metrics, Audit Processes, Innovation

Industry

Software Development

Description

Overview In this role as a Product Manager you are expected to move from scoped, reasonably well-defined problems focused on one or two specific outcomes to broader ownership of scenarios where the exact path to achieve your goal is much less clear. Success here will require you to connect multiple efforts, ensuring they work well together to solve Champ scenarios hence ensuring processes are compliant and controls are measured. Success for this role is to ensure Service teams have all information to be prepared for upcoming audits. This role must collaborate with Service Teams assisting with adding new services, deprecating services, and drive projects to ensuring Champ awareness. This is an exciting opportunity to make a significant impact and contribute to the success of Microsoft. M365 Compliance team manages external audits for seventy-five different certifications. We partner with engineering teams, security teams, and external auditors to ensure our extensive certification portfolio is leveraged by customers to build secure and compliant systems. We are a passionate group with a true customer-first mindset, enabling customers to leverage the benefits of M365 offerings effectively and securely. Join us and be a part of a dynamic team that values innovation, collaboration, and excellence. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities - You will drive and track success criteria of a feature group. You’ll also partner with others to identify short-term investment opportunities and collaborate with partners to garner support for that feature group. - You will demonstrate ability to define a feature set and will facilitate usability reviews with customers. You’ll start to own a portion of the roadmap for a feature group, and will organize scenario walkthroughs to identify problems. - You will partner with Product Marketing teams by helping build marketing, roll-out, and customer support plans. You’ll also promote the group of features you worked on and co-present at large events. - You will partner with others to collect performance metrics and form hypotheses to incrementally improve product development in specific areas. You’ll also begin to manage customer communities and build trust with targeted customers. Qualifications Required Qualifications: - Bachelor's Degree AND 2+ years experience in product/service/project/program management or software development - OR equivalent experience. - 2+ years’ experience in Compliance, Exceptions, Risk mitigation, Remediation, data analytics, or specific audits like FedRAMP, SOC1/2, CCAG, ISO, or Internal Audits. - Detailed orientated. Must be able to identify patterns in data to asses risks. - Excellent scripting skills in Azure Dev Ops, and Kusto, and/or Power BI. - Ability to manage key processes and communications that facilitate program development, execution, and outreach. - Experience working with globally distributed teams, and the ability to work independently to research and propose innovative solutions to challenging problems. - Developing hypotheses and validation plans gaining critical learnings influencing when not to ship or launch new programs. Preferred Qualifications: - Ability to manage key processes and communications that facilitate program development, execution, and outreach. - Excellent scripting skills in Azure Dev Ops, and Kusto, and/or Power BI. - Demonstrating growth in learning. The ability and desire to learn new things, to make mistakes and fail at something and learn from it all. - Absorbing feedback and applying it quickly. - Ability to implement solutions and influence others in their adoption. - Proficient problem-solving, detailed orientated, and analytical skills. - Support, scale, and execute M365 assessment/audit projects. - Collaborate with team members to devise strategies and processes around various compliance programs. - Experience working with globally distributed teams, and the ability to work independently to research and propose innovative solutions to challenging problems. - Create and manage effective action plans in response to audit findings. - General understanding of Audits (SOC, FedRAMP, ISO), process, and data security understanding. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #Trust #Audit This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The Product Manager will drive and track success criteria for feature groups and collaborate with various teams to ensure compliance and readiness for audits. They will also manage customer communities and promote features through marketing and events.