JOB SUMMARY

Play a leading role in creating energy solutions that benefit vulnerable customers and the environment.
Ofgem is a non-ministerial government department and National Regulatory Authority. Our principal objective is to protect the interests of existing and future electricity and gas consumers. We achieve this by promoting value for money and security of supply and facilitating the development of innovative technology. We are an independent organisation but work with the government, the energy industry and other stakeholders within a legal framework determined by the UK government.
In this key role, you’ll join the Digital Delivery team within Delivery & Schemes, which focuses on efficiency, assurance and ensuring value for money for consumers. Using agile methodology, you’ll help to manage the suite of products we use to administer the government’s support schemes. Owning the product and long-term vision, and managing and prioritising backlogs, you’ll be a key liaison between the business and our IT teams. This is a great opportunity for someone looking to take the step up from a Junior Product Manager role and somewhere you will be developed and supported throughout your career.
Change request management and cost-benefit analysis will be a key focus of your work, as will contributing to requirements gathering and UAT planning, managing, and tracking. Other responsibilities will include providing ad hoc internal user assistance, helping to optimise the value of development work, and providing the assurance that products deliver functional, legislative and security needs.
You’ll have experience of working as a Product Manager/ Owner in an Agile development environment, and good knowledge of development life cycles. Process mapping skills are essential, as is the ability to interpret business requirements to ensure systems are fit for purpose. We’ll also look for experience in planning, executing, and managing user acceptance testing activities.
As a superb communicator, you’ll be capable of managing the expectations of stakeholders with conflicting needs and demands. You should have good organisational skills, the ability to prioritise, plan and schedule complex tasks, and highly effective problem-solving skills.
We are serious about the professional development and support we offer staff. You can also expect an excellent benefits package, a great working environment and a shared sense of purpose.
We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

KEY RESPONSIBILITIES

• Own the product strategy and long-term vision with the Senior Product Manager.
• Manage and prioritise the product backlogs.
• Key liaison between the business and IT teams.
• Change request management and cost/benefit analysis to ensure value for money.
• Contribute to requirement-gathering, including review and sign-off.
• UAT planning, managing and tracking.
• Ad hoc internal user assistance and troubleshooting.
• Optimise the value of development work undertaken and ensure all colleagues have sufficient understanding of product backlog items.