Product Manager - Operations at JPMC Candidate Experience page

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Agile Project Management, Market Research, Product Strategy, Customer Solutions, Backlog Management, Data Analytics, Problem-Solving, Interpersonal Skills, Presentation Skills, Team Collaboration, Leadership Skills, Negotiation Skills, Financial Services Knowledge, Operational Policies, User Experience Testing

Industry

Financial Services

Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Consumer and Community Banking, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical crossline of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Develops a product strategy and product vision that delivers value to customers Partners with Are Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the produce group as a team member Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as a subject matter expert with respect to major business processes and supporting applications/capabilities Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap Supports feature teams with minimal viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results Develops a product strategy and product vision that delivers value to customers Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). Ability to manage backlog; analytical, problem-solving skills Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal Advanced knowledge of the product development life cycle, design, and data analytics Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus Attention to details and ability to manage shifting business priorities Self-motivated and confident in ambiguous circumstances Understanding of the financial services industry and Regulatory, Legal, and Risk environments

Responsibilities

The Product Manager is responsible for managing the product life cycle, from discovery to launch, while acting as the voice of the customer. They collaborate with cross-functional teams to develop and deliver high-quality products that meet customer needs and exceed expectations.