PRODUCT MANAGER ORDER MANAGEMENT

At Birkenstock, our business is a reflection of who we are. We have a passion for our products, an appreciation of their
heritage and a genuine belief in their benefits. Our business is a reflection of what we represent - quality products that
are comfortable, unique, timeless and respectful of the world around us. Our mission is to deliver happiness and
satisfaction.
To provide quality products and services, we need quality people. We are looking for talented people who share our
values of accountability, responsiveness, excellence, teamwork, respect, integrity and a positive attitude.
JOB TITLE: Product Manager Order Management

POSITION REQUIREMENTS/QUALIFICATIONS

• Bachelor’s degree in computer science, Engineering, Information Systems, or a related field
• Professional experience
• Demonstrated 3+ years in ecommerce product / order management role performing relevant product
  management job functions specifically working with OMS, WMS, payment systems, and eCommerce

platforms (IBM Sterling knowledge is a plus)

• Strong background in backend systems, integrations, and troubleshooting
• Robust experience with end-to-end testing, including developing test plans, executing tests, and validating

results across multiple systems

• Familiarity with payment processing systems (e.g. Adyen, PayPal)
• Experience in gathering and writing requirements for system changes and enhancements
• Familiarity with APIs, data flows, and system integration concepts
• Strong MS office Excel skills and proficiency in other MS office applications
• Specialty Know-how
• Project management skills and proficient in project management tools (e.g., Jira, Confluence)
• Vendor management experience
• Disciplined, structured and conceptual approach
• Strong problem-solving and troubleshooting abilities
• High level of responsibility and accountability
• Ability to work in a fast-paced, dynamic environment with competing priorities
• Highly organized with excellent time management skills
• Comfortable working with cross-functional teams, including developers and business stakeholders

• Support the rollout of enhancements and new features across the order management systems from initial

scoping to end-to-end testing including documentation

• Collaborate with stakeholders and communicate with internal and external teams to track project status
• Active trouble shooting of platform issues to maintain order flow across systems
• Support cross-functional teams (e.g. front-end experience team) in rigorously testing changes to ensure

reliable order management flow

• System maintenance such as certificate management, API and system updates
• Supporting the backend team in developing and maintaining the product roadmap aligned with business

goals
Birkenstock USA, LP 100 Wood Hollow Drive, Suite 100 Novato CA. 94945
www.birkenstock.com/us