JOIN THE TEAM THAT BUILDS THE EXPERIENCE MARKETPLACE EVERY FAN LOVES!

At TicketSwap, we’re on a mission to become the world’s favorite marketplace for safely buying and selling tickets. We’ve already reached 15 million fans across 36 countries, and we’re just getting started.
Fans are at the heart of everything we do, and we’re always looking for creative, driven, and intelligent people to help us build the best experience possible. To keep delivering a high-quality product, we’re looking for a Product Manager to focus on our Organiser proposition (B2B)—a crucial role in expanding our partnerships with event organisers and ticketing companies.
Are you ready to shape the future of live event experiences? Keep reading!
Full-time · Amsterdam
What you can expect from the work
As a Product Manager in our newly formed Partnerships team, you’ll be working within the Product Development department to strengthen our B2B proposition. This cross-functional team is responsible for managing and expanding our SecureSwap integrations with ticket providers and help organisers sell more tickets with data and insights.

• Develop a competitive value proposition that adds value for the organiser and grow our partnerships
• Own product initiatives end-to-end, from discovery to execution.
• Collaborate closely with other Product Managers and key stakeholders, ensuring alignment on priorities and expectations.
• Use data-driven decision-making, tracking the right metrics and owning relevant KPIs to validate product ideas.
• Write clear, structured product requirement documents and involve the right people at the right time.
• Lead with curiosity: You dig deep to understand the root cause of problems and know when to bring in Engineers, Product Designers, UX Writers, UX Researchers, or Data Scientists.
• Communicate effectively, including presenting product updates in front of 150+ colleagues in our company-wide standups.
• Drive strategy and execution within the OKR framework, playing a key role in roadmap planning and workflow optimisation.

About you

• Proven experience as a Product Manager in cross-functional teams, working on multiple platforms (web, iOS, Android).
• Experience with B2B product development: Building relationships with event organisers or ticket providers and delivering solutions that meet their needs and timelines.
• A proactive and curious mindset: You love figuring things out and taking initiative.
• Excellent communication skills, with the ability to explain complex ideas to both technical and non-technical audiences.
• A strong passion for user experience and attention to detail: You care about delivering the best possible product.
• Technical acumen: You understand how APIs and integrations work and can confidently advise both commercial and technical stakeholders.
• A data-driven approach: You think like an event organiser and use insights to make the best product decisions.
• A bias for action: You believe the best way to prove your point is by getting things done.
• A highly organised and structured work style, both individually and in team settings.
• Ambition and a drive for continuous improvement: You always seek to improve what exists.