TRAILD: WHO ARE WE?

TRAILD is a dynamic, fast-growing SaaS company that streamlines, automates and protects Accounts Payable.
Just as your bank provides always-on risk protection for your credit card, TRAILD provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes.
Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and EPICOR to help clients make their AP process more streamlined, automated and secure.
We have a rapidly growing client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help we can support more businesses digitise their existing operations with enhanced automation and security.
Hear how TRAILD customers speak about us here.

THE ROLE: WANT TO BE A PART OF OUR EXCITING GROWTH JOURNEY?

We are looking for a talented, passionate, and motivated individual to join our team as a Product Manager – Payments, where you will play a critical role in shaping and delivering a seamless payments experience for our customers as part of the Product team.
The payments product is evolving quickly, you will drive the product from strategy to commercialisation it’s a real roll your sleeves up and get involved in everything type of role. Working with a world class engineering, customer success and operations team you will develop and launch capabilities across a variety of payments infrastructure, including bank transfers, card networks and international payments to deliver secure and efficient payment services.

The ideal candidate will have:

• A customer-first mindset with a deep understanding of the payment user journeys, especially bill pay and spend management
• Strong technical and strategic acumen in fintech or payments products
• Ability to go deep and truly understand every facet of the proposition
• A collaborative spirit and the ability to work across cross-functional teams.

KEY RESPONSIBILITIES

• Define and deliver the roadmap for TRAILD’s Payments product, integrating multiple payment infrastructures including card networks, bank transfers, international payments and other digital payment methods.
• Partner with Sales, Customer Success and end users to deeply understand payment pain points and identify opportunities for innovation.
• Collaborate with Engineering and external payment providers to ensure scalable and secure implementation of payment flows and infrastructure.
• Ensure compliance and risk mitigation strategies are embedded in all aspects of the product lifecycle.
• Continuously monitor product performance, adoption, and customer feedback to iterate and improve.
• Educate internal teams and customers on new payment features, benefits, and best practices.
• Maintain an excellent understanding of the broader Accounts Payable and spend management ecosystem, ensuring payment experiences are integrated and seamless.