Product Manager, Payments Experience at Flywire

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Fintech, Payments, User Research, Data Analysis, Agile Methodologies, Communication, Cross-Functional Collaboration, Chinese Payments Landscape, B2C Product Development, KPI Tracking, A/B Testing, Strategic Thinking, Product Roadmap, Stakeholder Alignment

Industry

Software Development

Description

Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries and, in China, Flywire partners with licensed payment partners to provide payment services to Chinese users of the Flywire platform. Today, we’ve digitized payments for more than 4,600+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started! With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. Job Description The Opportunity: We’re looking for a passionate and driven Product Manager to lead the roadmap and execution of our cross-border payment solutions, with a particular focus on creating seamless, localized payment experiences for Chinese payers. At Flywire, Product Managers are not just builders—they’re owners. You’ll join a team committed to identifying what winning looks like, defining how to get there, and executing relentlessly to make it happen. In this role, you’ll take full ownership of your product area and drive it forward with the support of cross-functional partners. What You'll Do: Own the product roadmap for your area, aligning with overall product strategy and adapting to evolving market and user trends. Engage directly with Chinese customers through relevant local channels (e.g., in-app surveys, Chinese social media, forums) to understand their behaviors, preferences, pain points, and unmet needs. Stay ahead of China's payment trends, keeping your roadmap agile and responsive to changes in payer expectations and behavior. Lead product launches of small to mid-sized initiatives, demonstrating autonomy and accountability in delivery. Define and scope initiatives in detail to maximize impact from the roadmap. Lead your squad—including engineering, QA, and design—through agile rituals, delivering clear priorities and outcomes. Influence and collaborate across cross-functional teams (e.g., Compliance, Marketing, Sales, Support) to drive alignment and momentum. Write clear, contextual product requirements that enable your squad to build efficiently and effectively. Use data tools and performance metrics to evaluate product performance, identify areas for improvement, and surface opportunities. Understand how your product fits into the broader Flywire ecosystem, including how it’s positioned in the market. Communicate clearly with internal and external stakeholders, adapting your message to technical and non-technical audiences alike. Work across multiple time zones in a collaborative global team environment. Be open to occasional travel to meet users, partners, or internal teams. Qualifications Here's What We're Looking For: 4–6 years of product management experience, ideally in fintech or payments, with a strong track record in B2C product development. Deep understanding of the Chinese payments landscape and relevant financial regulations. Experience with cross-border payments is a strong advantage. Proven expertise in user research, especially around Chinese consumer behavior, with the ability to translate insights into product improvements. Strong data-driven mindset; skilled in setting and tracking KPIs to guide product growth and decision-making. Entrepreneurial approach with a passion for continuous iteration, using tools like A/B testing and experimentation to validate hypotheses and optimize user experience. Strategic thinker with a strong focus on execution; you know how to turn vision into an actionable roadmap. Excellent communication skills—you can clearly express ideas, influence without authority, and align stakeholders across the business. Experience writing concise, contextual product requirements and working effectively with engineering and design teams. Comfortable working in lean, agile environments and participating fully in agile development processes. Fluency in English is required Additional Information What We Offer: Competitive compensation, including Restricted Stock Units Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #LI-Hybrid

Responsibilities

Lead the roadmap and execution of cross-border payment solutions, focusing on creating seamless payment experiences for Chinese payers. Engage with customers to understand their needs and drive product initiatives forward with cross-functional teams.