Title: Product Manager
Employment Type: Full-Time (FTE)
Location: Hybrid/Remote
Compensation: $100,000 - $115,000 OTE based on experience and qualifications

ABOUT US

PointCare is a mission-driven health tech startup transforming how patients and clinics navigate the complexities of public coverage options like Medicaid, Medicare, and Marketplace systems. Every month, people are lapsed from Medicaid coverage without knowing that they did because they never received communications from Medicaid or their Provider about it. Millions more are eligible but not covered because they didn’t know that they qualified for some form of subsidized public health coverage. This leads to hesitation in visits, lower preventive care, and overall lower Social Determinants of Health (SDOH). This also leads to bad debt for FQHCs and other health systems that accept patients on public coverage options.
We have innovative first-of-its-kind (I know everyone says that, but we mean it!) solutions that were specifically designed to help patients and providers. We can tell when people are dropped from coverage, and have omnichannel outreach and enrollment capabilities that make us a one-stop shop for all of public coverage - while making sure the patients get to keep their health plan and doctors.
As a small but mighty team of <20 passionate individuals, we’re looking for someone who can bring both serious product expertise and genuine enthusiasm to our workplace - and some humor and lightheartedness to it all. Because if we’re not having fun doing it, why do it?

THE ROLE

Own our clinic-facing product suite. Reporting to the Head of Product, you’ll have full ownership of the clinic business line.

RESPONSIBILITIES

• Define roadmap, prioritize features, drive execution
• Partner with engineering on business logic and technical specs
• Lead sprints, backlog grooming, releases
• User research and testing with clinics
• Build strong relationships with engineering through regular 1:1s and informal collaboration
• Actively contribute to all meetings with ideas, questions, and solutions - we expect vocal participation
• Handle urgent requests and context-switching with grace and positivity
• Jump in to support patient-side initiatives when needed (we’re a startup - we all wear multiple hats!)