Product Manager - Risk

at  Wave

OUR MISSION

We’re making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that’s where you come in…

HOW YOU WILL HELP US ACHIEVE IT

The goal of the Risk product team is to reduce Wave’s Risk profile through our product, mainly focused on anti-fraud measures and our user identity verification strategy. While the team works on a variety of problems, some of our core focuses include:

• Preventing users from getting scammed through machine learning models and security interventions.
• Improving our user identification and login processes in general.
• Reducing abuse of promotions and products by users and agents to gain money.

We’re looking for someone with both product manager experience and some exposure to anti-fraud/risk topics to lead this team.

In this role, you’ll;

• Own our key user scam and product abuse ("gaming") metrics.
• Own the product roadmap to improve user security, prevent scams, and make gaming more difficult.

• Lead a team of engineers, data analysts, and our Head of Risk Operations to execute on our risk strategy, which may include:

• • Developing new user-facing security features like security interventions.
• Improving our core login and account recovery flows for users.
• Developing new machine learning models and heuristics to detect scams and gaming.
• Developing internal tools to improve Risk Ops efficiency and collaborate with our Head of Risk Ops to improve internal processes.
• Perform ad hoc analysis to catch new types of gaming and scam patterns.
• Perform user research and design new user-facing security features.
• Run A/B tests for new features, support processes, and new technologies such as biometric recognition.
• Be a company-wide expert on all things risk: Work with leads to perform risk assessments for new features and advise on best risk management practices.

• Own our key user scam and product abuse ("gaming") metrics.
• Own the product roadmap to improve user security, prevent scams, and make gaming more difficult.
• Lead a team of engineers, data analysts, and our Head of Risk Operations to execute on our risk strategy, which may include