Drive product improvements and innovation across SBS On Demand, helping to create seamless, engaging streaming experiences for audiences nationwide.

At SBS, we embrace difference, and we welcome applications from people of all backgrounds.

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

 This role is classified as Level 6 Content and Platform Support role under SBS Australia's current Enterprise Agreement (with annual base salary range of $129,821 - $145,000). The successful applicant will be offered remuneration that is commensurate with their skills and experience and in alignment with this framework.

The Role

Reporting to the Product Lead – SBS On Demand, you will take ownership of key SBS On Demand experiences during a 12-month parental leave contract. You will:

• Own the roadmap, priorities and day-to-day product delivery for SBS On Demand’s Big Screen experience, including, but not limited to, Connected TVs and Android TV
• Contribute to the broader product vision for SBS On Demand, with a focus on growing commercial opportunities and improving advertising experiences.
• Use analytics, research, viewer feedback and operational insights to identify opportunities, define success measures and guide decisions
• Lead product discovery and ideation, clearly defining the problem, desired outcomes and options before moving into delivery
• Partner with Design, Engineering, Delivery, Data, Curation, Marketing and other teams to turn product priorities into clear requirements, user stories and acceptance criteria
• Communicate priorities, trade-offs, decisions and progress clearly, building alignment across teams and with senior stakeholders

About you

We’re looking for someone who brings:

• Demonstrated experience managing and delivering consumer-facing digital products
• The ability to turn complex or ambiguous problems into clear priorities, outcomes and requirements
• A data-informed approach, with experience using research, analytics and feedback to guide decisions
• Strong written and verbal communication skills, with the ability to influence and build alignment
• A collaborative, curious and pragmatic approach to working with cross-functional teams

You May Also Bring

• Experience delivering products on big screen devices
• Experience in streaming, media, video or digital entertainment

If you meet many of the requirements but not every one, we encourage you to apply with your CV and cover letter. We value transferable skills and diverse perspectives and can support the right person to grow into parts of the role.

As part of our recruitment process, SBS may conduct reference checks and review information that is publicly available online, including social media profiles, in line with privacy and anti-discrimination laws. If we collect information from any other sources, candidates will be notified in line with privacy laws.

We recognise that candidates may use AI tools to support application drafting. While AI may assist with structure, clarity or grammar, submissions should reflect your own experience and judgement. AI tools must not be used during interviews or assessment tasks unless permitted by SBS. You remain responsible for the accuracy and originality of the information you provide throughout the recruitment process.

The Department

Streaming and Digital Products shapes and delivers SBS’s digital product suite, including SBS On Demand, mobile apps and websites. Our cross-functional teams bring together Product, Design, Engineering, Delivery, Data and Curation to take ideas from discovery through launch and ongoing improvement. This role sits within the SBS On Demand Product team.

Some of the reasons to consider working with us

• The people! We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work & you’ll be part of one of the most inclusive companies in Australia!
• The culture and the engagement of our workforce! 90% of our employees have stated that they are proud to work for SBS!
• We offer a range of benefits from health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally with Fitness Passport program!
• We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for 50 + years and our future is packed with many more exciting developments!
• We also love to promote from within! Our divisions support development opportunities to help team members grow and move into new roles.

 Want to learn more? Then hit apply and take the first step to applying not just for another job but a possible whole new career in a purpose led organisation.

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS

About SBS

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful, and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society. 

Our purpose, for the last 50+ years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

Reasonable Adjustments

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact ••••@sbs.com.au and let us know.

Adjustments include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more. To find out more about reasonable adjustments with SBS, please view our video here.

In addition, SBS is a proud member of the Hidden Disabilities Sunflower initiative, helping us create a workplace where people feel seen, understood, and supported.

• We are shortlisting applications as they come in, so don’t delay, apply today! 

About the job

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of UX/UI based in Australia.

This is a senior design leadership role with end-to-end ownership of the user experience across a complex B2B SaaS platform. You will lead an established design team while remaining deeply involved in hands-on product design and the highest-impact initiatives. The role spans multiple user groups, requiring intuitive, efficient experiences that address different goals and workflows. You will shape the design function, establish quality standards, and build scalable processes alongside Product and Engineering. From research and early concepts through high-fidelity designs, systems, and engineering handoff, you will influence the full product lifecycle. This is an environment that values speed, autonomy, strong design craft, and measurable impact on product adoption and engagement.

Accountabilities

• Lead, manage, and mentor the existing design team, establishing high standards for design quality, process, collaboration, and delivery.
• Run regular design critiques and provide clear, actionable feedback that strengthens individual capabilities and creates a consistent quality bar across the team.
• Own and continuously improve the design process, including project scoping, reviews, collaboration, handoff, and measurement.
• Define future design-team structures, roles, and hiring needs, including portfolio evaluation and recruitment as the organization scales.
• Act as a key connection point between Design, Product, and Engineering, representing user needs and ensuring design decisions are understood and incorporated into product planning.
• Remain hands-on as an individual contributor, personally leading the most complex and highest-leverage design initiatives.
• Own the UX/UI vision across the full product, from early concepts and wireframes through high-fidelity designs and engineering-ready specifications.
• Design experiences for multiple user groups with distinct needs, mental models, and goals, ensuring each workflow remains intuitive, efficient, and engaging.
• Build and maintain a scalable Figma-based design system, including design tokens, components, variables, and reusable patterns.
• Own the design-to-engineering handoff process, providing sufficiently detailed specifications to ensure accurate implementation.
• Lead user research and usability testing to understand real user behavior and translate insights into meaningful product improvements.
• Identify friction points proactively and design solutions that improve usability, adoption, engagement, and task completion.
• Track and communicate the business impact of design, using product and user metrics to prioritize initiatives and demonstrate the value of UX/UI.
• Balance team leadership and individual design execution as equally important parts of the role.
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Requirements

• 6+ years of professional UX/UI or product design experience, ideally within B2B SaaS environments.
• At least 2 years of experience leading or managing a design team in a fast-paced, small-team, or high-growth environment.
• Demonstrated ability to simultaneously lead designers and personally deliver high-quality product design work.
• Strong portfolio showcasing end-to-end product design, with experience in complex workflows, enterprise tools, multi-sided platforms, or similarly sophisticated products preferred.
• Expert-level proficiency in Figma, including design systems, design tokens, component libraries, variables, prototyping, and engineering handoff.
• Experience designing for multiple user types with different goals, workflows, and mental models.
• Proven ability to lead user research, synthesize findings, and translate research insights into practical design decisions.
• Comfortable defining, monitoring, and using design and product metrics such as adoption, engagement, and task completion to guide priorities.
• Strong interaction and visual design skills, combined with a strategic approach to product experience.
• Collaborative and confident communicator who can advocate for a clear design perspective while incorporating relevant input from others.
• Comfortable operating in an environment where priorities shift quickly and decisions sometimes need to be made with incomplete information.
• Highly autonomous, proactive, and comfortable taking ownership from problem definition through delivery.
• Exceptional written and spoken English.
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Benefits

• Competitive salary and benefits package.
• Opportunity to own the UX/UI function within a profitable, rapidly growing SaaS environment.
• Leadership responsibility combined with substantial hands-on product design work.
• Direct influence over product, design, and engineering decisions.
• Opportunity to build and evolve a scalable design system while the product continues to expand.
• Exposure to complex, multi-sided product experiences rather than purely marketing or landing-page design.
• Close collaboration with founders and senior product and engineering leadership.
• High degree of ownership and autonomy within a small, high-impact team.
• Fast-moving environment that values speed, design craft, accountability, and execution.
• Opportunity to shape the future of AI-enabled partnership technology.
• Professional growth opportunities as the design organization and product scale.
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How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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