Product Manager – Service Delivery & Tech (Disability) at UNITED FOR CARE
Sydney NSW 2000, , Australia -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 25

Salary

0.0

Posted On

27 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

User Stories, Operations, Adoption, Sprint Planning, Map, Sharepoint, Developers

Industry

Information Technology/IT

Description

ABOUT US

At United for Care, we empower people with disability to live independently and thrive in their communities. We provide a range of NDIS services including Supported Independent Living (SIL) in modern apartment-style home, In-home support, and Community participation programs.

Responsibilities

We’re looking for an experienced Product Manager to lead our technology programs of work. You’ll be the bridge between developers and operations, making sure our tech delivers real impact, drives adoption, and supports our service delivery teams.

  • Lead and deliver tech initiatives that align with our strategic priorities
  • Own SCRUM processes: sprint planning, daily huddles, sprint reviews
  • Validate development outputs for accuracy, feasibility, and fit-for-purpose
  • Champion UX/UI and drive 100% adoption of our app-based solutions
  • Triage tech requests, document user stories, and set clear acceptance criteria
  • Run fortnightly “Tech Masterclasses” to demo, train, and gather feedback
  • Map and optimise dev team capabilities, identify gaps, and recommend solutions
  • Maintain product resources and feature guides via SharePoint
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